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Top 5 Nanny Agencies in Brisbane

How We Listed the Top 5 Nanny Agencies in Brisbane

Location: An agency near your place will be able to provide better service at a lower cost, especially if you’re only hiring a sit-in nanny.
Agency Reputation: Should have all the requirements needed for a business. Also includes good reviews from past and current clients.
Hiring & Training Process: The agency should be very thorough when it comes to hiring nannies. They should be able to do a background check and skills check, and also provide necessary training to those who lack experience.
Wide Selection: An agency with a wide array of full-time and part-time nannies so you’ll have more choices to choose from.
Rates: Reasonable rates at par with your standards as a client.

1. Dream Nannies

Website: https://www.dreamnannies.com.au/ 

Address: Brisbane, Queensland

Contact Details: 1300 979054

Operating Hours: Monday – Friday: 9:00 AM – 5:00 PM

Google reviews score4.3/5
Facebook reviews score5/5
Total Reviews4.5/5
Score consistency4.6/5
Location4.5/5
Agency Reputation4.75/5
Hiring & Training Process4.75/5
Wide Selection4.75/5
Rates4.5/5

Pros

  • Responds fast to inquiries
  • Able to find nannies even for those families living in remote areas

Cons

  • No refunds
  • Takes a long time to find a suitable candidate

Dream Nannies’ best quality is probably its hiring process. The candidates are meticulously screened – their background and experiences are checked well in order to ensure quality candidates. 

The clients we’ve spoken to are pleased by the thorough screening process. The nannies given to them usually perfectly suit the needs of the children, and they rarely have problems in terms of attitude and attentiveness.

It’s not easy to find the perfect child carer, especially if you have several kids in the family who have different needs. But Dream Nannies strives to provide one that matches all the needs of your children.

We also like the fact that it’s able to provide nannies even to families living in the most remote areas. This is certainly a plus for those who live far away from the city.

There are only a couple of things we feel might make you hesitate in hiring its services. First, there are no refunds once the nanny is dispatched to the family and second, sometimes it takes a long time to find a suitable candidate. 

The no-refund policy is, understandably, to protect the interest of the agency. And while it may take a long time to find a nanny, the agency will make sure to provide the best nanny possible for your kids.

A little inconvenient, but also a bit reasonable to ensure quality service.

2. Little Lovelies Nanny and Babysitting Agency

Website: https://www.littlelovelies.com.au/ 

Address: Manly, QLD (Services Brisbane Area)

Contact Details: (61) 1800 665 215

Operating Hours: Open 24 Hours

Google reviews score4.9/5
Total Reviews5/5
Score consistency4.9/5
Location4.25/5
Agency Reputation4.75/5
Hiring & Training Process4.5/5
Wide Selection4.75/5
Rates4.5/5

Pros

  • Quick to find a suitable nanny even during the busiest seasons
  • Last-minute booking can be accommodated

Cons

  • Wrong bookings 
  • Nanny doesn’t arrive on time

What clients love the most about Little Lovelies Nanny and Babysitting Agency is its ability to quickly provide a nanny even during the busiest seasons. The agency is very proficient and immediately attends to the needs of the client.

If you’re an extremely busy parent that often decides at the last minute to find help in taking care of the kids, this agency might be perfect for you. It can accommodate last-minute bookings, which we think is very convenient.

The best thing about it is that even though you’re booking at the last minute, the agency is still able to provide the most suitable nanny for you. In fact, that’s also another reason the clients keep coming back for its services.

The nannies are also always loved by the kids. They always seem prepared to deal with the needs of the kids in the families they’re assigned to. 

Just a heads up that the agency sometimes messes up the bookings. Even though they’re quick to remedy the situation, this still causes a little delay in the hiring process.

There’s also a case of a nanny not arriving on time or a no-show. This isn’t usually the agency’s fault but it still holds itself accountable and does its best to make up for the mistake.

3. Essential Nanny

Website: https://www.essentialnanny.com.au/ 

Address: 31 Rawlinson St, Brisbane QLD 4172, Australia

Contact Details: (61) 407 813 413

Operating Hours: Monday – Thursday: 9:00 AM – 4:00 PM; Friday: 9:00 AM – 2:00 PM

Google reviews score4.1/5
Total Reviews4.25/5
Score consistency4.2/5
Location4.75/5
Agency Reputation4.5/5
Hiring & Training Process4.5/5
Wide Selection4.5/5
Rates4.5/5

Pros

  • Presents several candidates to clients
  • Negotiates with nannies in order to meet the client’s expectations

Cons

  • Doesn’t get regular updates from the agency regarding the status of hiring
  • Admin process is messy in terms of contract preparation

The staff at Essential Nanny are known for their amazing negotiation skills between the client and the nanny. One of the things it’s proud of is how it makes sure both client and nanny are perfect with the arrangement.

If you find yourself having problems with the nanny the agency sent, you just need to call the agency about it. The agency will send staff to negotiate with the nanny just to make sure the services meet your needs as a client.

Sometimes the agency even goes way out of the clauses in the contract and arranges things for you. This is one of the things clients appreciate about Essential Nanny—it never leaves problems unsolved.

Another good thing about Essential Nanny is that you’ll be presented with several candidates. This way, you can freely screen them yourselves and thoroughly examine which among the candidates are perfect for your kids.

Just a little warning that sometimes the agency forgets to update you regarding the status of recruitment. You might need to call in order to get updates.

There are also some problems regarding the admin process like contract preparation. You have to make sure that the nanny you’re about to hire already has a contract before starting the job with your family.

4. Night Nannies

Website: https://www.nightnannies.com.au/ 

Address: 2/895 Pacific Hwy, Pymble NSW 2073, Australia

Contact Details: (61) 1300 791 663

Operating Hours: Monday – Friday: 10:00 AM – 6:00 PM; Saturday: 10:00 AM – 1:00 PM

Google reviews score4.3/5
Total Reviews4.25/5
Score consistency4.2/5
Location4.5/5
Agency Reputation4.75/5
Hiring & Training Process4.75/5
Wide Selection4.5/5
Rates4.5/5

Pros

  • Coaching sessions with the night nanny
  • Flexible hours

Cons

  • Last-minute cancellations even after confirmed bookings
  • Website needs to be updated

Night Nannies is a little bit special in terms of the specializations of its nannies. A night nanny is specifically perfect for newborns because they’re trained to take care of them.

A night nanny also doesn’t just take care of the baby, but also teaches parents how to care for infants the proper way. What clients love the most is that the nannies provided by the agency help them establish a routine perfect for the baby and themselves.

In fact, there are coaching sessions between parents and the night nannies. They give good pieces of advice that the parents can use in the long run and after the services end.

Night Nannies also offer flexible hours to clients. This means as parents, you can spend time with your baby whenever you want or do other things without much worries.

The agency’s nannies are also flexible and can do household chores so you can rest whenever you need to. They’re also trained to communicate every single detail to the parents so issues can be immediately addressed.

There are only a couple of problems that need to be addressed, with the website as the first one. Some of the information there isn’t updated, which might cause problems in the long run.

Another is the last-minute cancellation of bookings, which can be avoided if the agency improves its communication with clients. This can be a bit of a hassle most especially when you’re already expecting a nanny to come and help you.

5. Mini Connections

Website: https://miniconnections.com.au/ 

Address: Brunswick St, New Farm QLD 4005, Australia

Contact Details: (61) 433 420 157

Operating Hours: Monday – Friday: 7:30 AM – 5:30 PM

Google reviews score4.8/5
Total Reviews4.75/5
Score consistency4.7/5
Location4.5/5
Agency Reputation4.5/5
Hiring & Training Process4.75/5
Wide Selection4.5/5
Rates4/5

Pros

  • Easy and fast hiring process
  • Always checks in with the family and the nanny

Cons

  • Slow response to inquiries
  • Fees are a little higher than most agencies

Mini Connections is known for its easy and fast hiring process. The clients love how it shortens and minimizes the steps needed in finding the perfect nanny and still delivers the best one for the job.

The staff at Mini Connections are easy to work with. They’re very accommodating and very thorough, making sure to ask detailed information from you so they can shortlist the most suitable candidates.

Most families are happy with the nannies provided for them. The kids always have good words to say about the nannies, which tells you how good the agency is in screening the perfect candidates.

Another thing you’ll appreciate about Mini Connections is how it always checks in with you and asks if everything’s fine. It wants to ensure that the relationship between you and the nanny is smooth, otherwise it’ll try to remedy the situation.

The only thing that might turn you off is its slow response to inquiries. You might need to follow up a lot in order to get a reply from the agency.

The fees are also quite higher than most agencies, which might not be a good thing for clients who have a lesser budget for it. However, if you can stretch your budget further, then you might want to try Mini Connections.

FAQs About Hiring a Nanny in Brisbane


Hiring a nanny to look after your kids is an easy process if you find the right agency for you. Just always remember to be thorough with the details so you can find the best one suited for your children’s needs.


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