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The 5 Best Glaziers in Brisbane

The 5 Best Glaziers in Brisbane

Our Criteria for the Best Glaziers in Brisbane

Cost of services – We considered the average price range of window glaziers in the city. Of course, we want to get a fair quote that matches the nature of work and quality of their services.
Licensed and insured – It’s important that we choose companies with a comprehensive insurance policy, which covers accountability for any injury or damage to property.
Experience – We assessed the company’s years of practice. We also want a team with experience that translates to efficient work.
Customer service – We considered the company’s customer support by assessing if they are prompt in answering queries online. We also assessed their manner of communications while working on-site.

1. Suburban Glass & Leadlights

Suburban Glass & Leadlights Homepage

Services: Window glazier services, glass replacement, glass door repairs and replacement, commercial glazing, leadlights and leadlight repairs, glass tabletops, decorative or patterned glass, and sandblasted glass

Website: https://www.suburbanglass.com.au/

Address: 40 Caswell St, East Brisbane QLD 4169, Australia

Contact Details: +61 733 914 427

Operating Hours: Monday – Friday: 7:30 AM – 4:00 PM

Google reviews score4.5/5
True Local reviews score3/5
Facebook reviews score5/5
Total reviews5/5
Score consistency5/5
Cost of services4/5
Licensed and insured3/5
Experience5/5
    Years of practice5/5
    Efficiency5/5
Customer service4.5/5
    Prompt response4/5
    Manner of communication5/5

Pros

  • Over 20 years in the business
  • Great glass selection

Cons

  • Fees are a bit premium
  • Few reports on needing to improve license and insurance coverage on their website

Whether it’s for a new commercial office or just a simple window glass replacement, Suburban Glass and Leadlights is here to offer some ageless art of glass.

With years of experience, this company has made its mark for their excellent service and good client relations, helping them build a loyal clientele.

We appreciate that their highly trained tradesmen can delicately handle all kinds of projects—large and small. This speaks a lot about the company’s range of experience and service flexibility, which we love.

Because of their dedication, Brisbane designers and architects love being affiliated with Suburban Glass and Leadlights. Clients commend them for being able to establish this kind of trust in their industry. 

However, it would help the company if they provide a comprehensive license and insurance coverage on their website. We think this will help clients assess the level of risk beforehand.

Another thing that’s worth noting is their high attention to detail. We are pleased to know that they still provide a good walk-through to each client—whether it’s a simple fix or a project with intricate requirements.

Overall, we love that they offer first-rate service available, despite pricier rates. Given their experience and attention to detail, we think they’re worth the investment.

2. Superior Glass

Superior Glass Homepage

Services: Domestic glazier services, commercial glazier services, and aluminum windows and doors

Website: https://www.superiorglass.com.au/

Address: 241 Leitchs Rd, Brendale QLD 4500, Australia

Contact Details: +61 733 531 588

Operating Hours: Monday – Friday: 7:30 AM – 4:00 PM

Google reviews score4.4/5
True Local reviews score5/5
Total reviews5/5
Score consistency5/5
Cost of services5/5
Licensed and insured4/5
Experience4.5/5
    Years of practice5/5
    Efficiency4/5
Customer service3.5/5
    Prompt response3/5
    Manner of communication4/5

Pros

  • Over 40 years of experience
  • Good product warranty coverage

Cons

  • Some reports on delayed responses over email
  • Few reports on needing to improve quotation process

For over 40 years, Superior Glass has been one of the premier choices for glazier services in the city. 

With their state-of-the-art glass factory along with their fully trained tradesmen, they are confident in providing superior service—true to its name.

In line with this, we also appreciate that the company provides comprehensive information about their warranty coverage as part of their quotation document. Clients commend them for providing this early on as it gives them peace of mind early on.

However, we feel that Superior Glass has to improve on their quotation process. We’ve heard stories that clients had to do necessary follow up emails just to secure a quotation.

On the bright side, we appreciate that they constantly keep their clients in the loop. We think that this helps them manage clients’ expectations, and helps them stick to their quality standards.

Clients also love that these guys adhere to their work schedule—avoiding unnecessary delays. This says a lot about the team’s professionalism, which we love.

Finally, when it comes to their fees, customers can expect to get quality service without breaking the bank. These guys provide some of the industry’s competitive rates, which we love.

3. Brisbane Glazing Pty Ltd

Brisbane Glazing Pty Ltd Homepage

Services: Window glazing services, pool fencing, glass tabletops, shop front glass, sliding doors, hinged doors, mirrors, laminated safety glass, toughened safety glass, splash backs, shower screens, and insurance work

Website: https://www.brisbaneglazing.com.au/

Address: 2/9 Valente CI, Chermside QLD 4032, Australia

Contact Details: +61 412 824 029

Operating Hours: Monday – Friday: 7:00 AM – 4:00 PM

Google reviews score4.6/5
True Local reviews score2/5
Data Gemba reviews score4.5/5
Total reviews4/5
Score consistency4/5
Cost of services4/5
Licensed and insured5/5
Experience4/5
    Years of practice4/5
    Efficiency4/5
Customer service4.5/5
    Prompt response5/5
    Manner of communication4/5

Pros

  • Fairly priced
  • Quick turnaround time
  • Prompt client service team

Cons

  • Few reports on missed appointment
  • Slightly heavier workload due to increased client demand

Experienced in all areas of domestic and commercial window glazing, we have Brisbane Glazing joining the list.

Brisbane Glazing continues to provide confidence to their loyal client base by using only quality materials and hardware in every glazing project. We think this also helps them attract new clientele given their proven track record.

Clients commend them for their high attention to detail. Brisbane Glazing is very keen on doing multiple site inspections to vastly access the requirements, which we love.

We’ve also heard stories about how these guys give sound advice to their clients—from assessment to getting their window glazing services. We think that this is a good testament to their thoroughness and client concern.

Another thing clients love about the company is its solid reassurance, thanks to its insurance coverage. Clients get peace of mind knowing that the company is accountable to any possible injury and damage.

Overall, we love the quick turnaround time and the good relationship they establish with every client. However, we think that they need to practice updating their clients should there be changes in schedule—especially when clients are already expecting them on the day of service.

4. Glass Now 

Glass Now Homepage

Services: Window glazing services, door repair and maintenance, balustrades repair or replacement, glass standards compliance check, and glass compliance audit

Website: https://www.glassnow.com.au/

Address: Firtree St, Capalaba QLD 9424, Australia

Contact Details: 1800 68 66 93

Operating Hours: Monday – Friday: 7:30 AM – 4:30 PM

Google reviews score4.9/5
Facebook reviews score4.8/5
Total reviews4.8/5
Score consistency5/5
Cost of services5/5
Licensed and insured5/5
Experience4.5/5
    Years of practice5/5
    Efficiency4/5
Customer service5/5
    Prompt response5/5
    Manner of communication5/5

Pros

  • Same-day emergency services for glass replacements
  • Adheres to high quality Australian safety standards
  • Clients can choose their own repair team

Cons

  • Slightly higher rates compared to its counterparts
  • Slightly heavier workload due to increased client demand 

For more than 3 decades, Glass Now has been specialising in all building glazing services. Their team of bonded and insured workers are committed to providing quick and reliable service—anytime.

The company has a 24/7 emergency installation and repair service available to Brisbane clients. Because of this, customers find comfort knowing that they won’t get stuck on the waitlist.

We appreciate that the company wants to be remembered for their awesome service. With this in mind, their office staff and tradesmen put their clients on top of their priority list, which we love.

Clients love that they get to choose their own repair team. We think that with this privilege, clients can pick someone they trust more—giving them the peace of mind they’re looking for.

It’s also worth noting that they have comprehensive public liability insurance, complete with accreditations and licenses. With this added security, clients are confident that Glass Now is really serious in doing their craft.

On top of that, customers are even willing to pay the premium because of the company’s proven experience and remarkable client service. With Glass Now’s expertise, we think that they’re definitely worth the investment!

5. Ray Castle Glass

Ray Castle Glass Homepage

Services: Window glazing services, glass and mirror shop strathpine, mirrors, and tabletops

Website: https://www.brisbaneglassreplacement.com.au/

Address: Brendale QLD, Australia

Contact Details: +61 732 055 885

Operating Hours: Monday – Friday: 7:30 AM – 4:30 PM

Google reviews score5/5
True Local reviews score5/5
Total reviews5/5
Score consistency5/5
Cost of services4/5
Licensed and insured4/5
Experience5/5
    Years of practice5/5
    Efficiency5/5
Customer service5/5
    Prompt response5/5
    Manner of communication5/5

Pros

  • Over 40 years of experience
  • Competitive rates
  • Prompt customer response

Cons

  • Website does not provide in-depth information
  • Some instances of canceled bookings

For over 40 years, Ray Castle Glass continues to deliver quality finish to Brisbane’s glazier services.

With the help of their fully insured and licensed staff, they continue to commit to completing every project meticulously. Because of this, new clients are more convinced to avail their glazing services.

We appreciate the ease of coordination—from the quoting process to the actual service—Ray Castle Glass was able to deliver beyond what is expected.

To maintain their brand of providing quality work and excellent customer service, the company ensures the use of quality products. We appreciate that there’s a friendly voice behind every call, which shows an effort to really reach out to help their clients.

However, we’re a bit dissatisfied that their website doesn’t reflect the same amount of effort, as we couldn’t get comprehensive details from there. We just hope that they will augment their site content, as first impressions from websites will continue to matter.

On the other hand, clients commend how meticulous they are in addressing unique concerns that they may have. We appreciate how they still put a premium on listening and valuing their customer’s thoughts.

Their rates are pretty competitive, too. It’s comforting to know that clients can get quality glazing services, as well as dedicated client service, without breaking the bank.

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