Categories > Other Services
The 5 Best Glaziers in Brisbane
1. Suburban Glass & Leadlights
Services: Window glazier services, glass replacement, glass door repairs and replacement, commercial glazing, leadlights and leadlight repairs, glass tabletops, decorative or patterned glass, and sandblasted glass
Website: https://www.suburbanglass.com.au/
Address: 40 Caswell St, East Brisbane QLD 4169, Australia
Contact Details: +61 733 914 427
Operating Hours: Monday – Friday: 7:30 AM – 4:00 PM
Google reviews score | 4.5/5 |
True Local reviews score | 3/5 |
Facebook reviews score | 5/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Cost of services | 4/5 |
Licensed and insured | 3/5 |
Experience | 5/5 |
Years of practice | 5/5 |
Efficiency | 5/5 |
Customer service | 4.5/5 |
Prompt response | 4/5 |
Manner of communication | 5/5 |
Pros
- Over 20 years in the business
- Great glass selection
Cons
- Fees are a bit premium
- Few reports on needing to improve license and insurance coverage on their website
Whether it’s for a new commercial office or just a simple window glass replacement, Suburban Glass and Leadlights is here to offer some ageless art of glass.
With years of experience, this company has made its mark for their excellent service and good client relations, helping them build a loyal clientele.
We appreciate that their highly trained tradesmen can delicately handle all kinds of projects—large and small. This speaks a lot about the company’s range of experience and service flexibility, which we love.
Because of their dedication, Brisbane designers and architects love being affiliated with Suburban Glass and Leadlights. Clients commend them for being able to establish this kind of trust in their industry.
However, it would help the company if they provide a comprehensive license and insurance coverage on their website. We think this will help clients assess the level of risk beforehand.
Another thing that’s worth noting is their high attention to detail. We are pleased to know that they still provide a good walk-through to each client—whether it’s a simple fix or a project with intricate requirements.
Overall, we love that they offer first-rate service available, despite pricier rates. Given their experience and attention to detail, we think they’re worth the investment.
2. Superior Glass
Services: Domestic glazier services, commercial glazier services, and aluminum windows and doors
Website: https://www.superiorglass.com.au/
Address: 241 Leitchs Rd, Brendale QLD 4500, Australia
Contact Details: +61 733 531 588
Operating Hours: Monday – Friday: 7:30 AM – 4:00 PM
Google reviews score | 4.4/5 |
True Local reviews score | 5/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Cost of services | 5/5 |
Licensed and insured | 4/5 |
Experience | 4.5/5 |
Years of practice | 5/5 |
Efficiency | 4/5 |
Customer service | 3.5/5 |
Prompt response | 3/5 |
Manner of communication | 4/5 |
Pros
- Over 40 years of experience
- Good product warranty coverage
Cons
- Some reports on delayed responses over email
- Few reports on needing to improve quotation process
For over 40 years, Superior Glass has been one of the premier choices for glazier services in the city.
With their state-of-the-art glass factory along with their fully trained tradesmen, they are confident in providing superior service—true to its name.
In line with this, we also appreciate that the company provides comprehensive information about their warranty coverage as part of their quotation document. Clients commend them for providing this early on as it gives them peace of mind early on.
However, we feel that Superior Glass has to improve on their quotation process. We’ve heard stories that clients had to do necessary follow up emails just to secure a quotation.
On the bright side, we appreciate that they constantly keep their clients in the loop. We think that this helps them manage clients’ expectations, and helps them stick to their quality standards.
Clients also love that these guys adhere to their work schedule—avoiding unnecessary delays. This says a lot about the team’s professionalism, which we love.
Finally, when it comes to their fees, customers can expect to get quality service without breaking the bank. These guys provide some of the industry’s competitive rates, which we love.
3. Brisbane Glazing Pty Ltd
Services: Window glazing services, pool fencing, glass tabletops, shop front glass, sliding doors, hinged doors, mirrors, laminated safety glass, toughened safety glass, splash backs, shower screens, and insurance work
Website: https://www.brisbaneglazing.com.au/
Address: 2/9 Valente CI, Chermside QLD 4032, Australia
Contact Details: +61 412 824 029
Operating Hours: Monday – Friday: 7:00 AM – 4:00 PM
Google reviews score | 4.6/5 |
True Local reviews score | 2/5 |
Data Gemba reviews score | 4.5/5 |
Total reviews | 4/5 |
Score consistency | 4/5 |
Cost of services | 4/5 |
Licensed and insured | 5/5 |
Experience | 4/5 |
Years of practice | 4/5 |
Efficiency | 4/5 |
Customer service | 4.5/5 |
Prompt response | 5/5 |
Manner of communication | 4/5 |
Pros
- Fairly priced
- Quick turnaround time
- Prompt client service team
Cons
- Few reports on missed appointment
- Slightly heavier workload due to increased client demand
Experienced in all areas of domestic and commercial window glazing, we have Brisbane Glazing joining the list.
Brisbane Glazing continues to provide confidence to their loyal client base by using only quality materials and hardware in every glazing project. We think this also helps them attract new clientele given their proven track record.
Clients commend them for their high attention to detail. Brisbane Glazing is very keen on doing multiple site inspections to vastly access the requirements, which we love.
We’ve also heard stories about how these guys give sound advice to their clients—from assessment to getting their window glazing services. We think that this is a good testament to their thoroughness and client concern.
Another thing clients love about the company is its solid reassurance, thanks to its insurance coverage. Clients get peace of mind knowing that the company is accountable to any possible injury and damage.
Overall, we love the quick turnaround time and the good relationship they establish with every client. However, we think that they need to practice updating their clients should there be changes in schedule—especially when clients are already expecting them on the day of service.
4. Glass Now
Services: Window glazing services, door repair and maintenance, balustrades repair or replacement, glass standards compliance check, and glass compliance audit
Website: https://www.glassnow.com.au/
Address: Firtree St, Capalaba QLD 9424, Australia
Contact Details: 1800 68 66 93
Operating Hours: Monday – Friday: 7:30 AM – 4:30 PM
Google reviews score | 4.9/5 |
Facebook reviews score | 4.8/5 |
Total reviews | 4.8/5 |
Score consistency | 5/5 |
Cost of services | 5/5 |
Licensed and insured | 5/5 |
Experience | 4.5/5 |
Years of practice | 5/5 |
Efficiency | 4/5 |
Customer service | 5/5 |
Prompt response | 5/5 |
Manner of communication | 5/5 |
Pros
- Same-day emergency services for glass replacements
- Adheres to high quality Australian safety standards
- Clients can choose their own repair team
Cons
- Slightly higher rates compared to its counterparts
- Slightly heavier workload due to increased client demand
For more than 3 decades, Glass Now has been specialising in all building glazing services. Their team of bonded and insured workers are committed to providing quick and reliable service—anytime.
The company has a 24/7 emergency installation and repair service available to Brisbane clients. Because of this, customers find comfort knowing that they won’t get stuck on the waitlist.
We appreciate that the company wants to be remembered for their awesome service. With this in mind, their office staff and tradesmen put their clients on top of their priority list, which we love.
Clients love that they get to choose their own repair team. We think that with this privilege, clients can pick someone they trust more—giving them the peace of mind they’re looking for.
It’s also worth noting that they have comprehensive public liability insurance, complete with accreditations and licenses. With this added security, clients are confident that Glass Now is really serious in doing their craft.
On top of that, customers are even willing to pay the premium because of the company’s proven experience and remarkable client service. With Glass Now’s expertise, we think that they’re definitely worth the investment!
5. Ray Castle Glass
Services: Window glazing services, glass and mirror shop strathpine, mirrors, and tabletops
Website: https://www.brisbaneglassreplacement.com.au/
Address: Brendale QLD, Australia
Contact Details: +61 732 055 885
Operating Hours: Monday – Friday: 7:30 AM – 4:30 PM
Google reviews score | 5/5 |
True Local reviews score | 5/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Cost of services | 4/5 |
Licensed and insured | 4/5 |
Experience | 5/5 |
Years of practice | 5/5 |
Efficiency | 5/5 |
Customer service | 5/5 |
Prompt response | 5/5 |
Manner of communication | 5/5 |
Pros
- Over 40 years of experience
- Competitive rates
- Prompt customer response
Cons
- Website does not provide in-depth information
- Some instances of canceled bookings
For over 40 years, Ray Castle Glass continues to deliver quality finish to Brisbane’s glazier services.
With the help of their fully insured and licensed staff, they continue to commit to completing every project meticulously. Because of this, new clients are more convinced to avail their glazing services.
We appreciate the ease of coordination—from the quoting process to the actual service—Ray Castle Glass was able to deliver beyond what is expected.
To maintain their brand of providing quality work and excellent customer service, the company ensures the use of quality products. We appreciate that there’s a friendly voice behind every call, which shows an effort to really reach out to help their clients.
However, we’re a bit dissatisfied that their website doesn’t reflect the same amount of effort, as we couldn’t get comprehensive details from there. We just hope that they will augment their site content, as first impressions from websites will continue to matter.
On the other hand, clients commend how meticulous they are in addressing unique concerns that they may have. We appreciate how they still put a premium on listening and valuing their customer’s thoughts.
Their rates are pretty competitive, too. It’s comforting to know that clients can get quality glazing services, as well as dedicated client service, without breaking the bank.