Categories > Internet/Tech
The 5 Best Data Recovery Companies in Brisbane
1. Payam Data Recovery
Services: Data Recovery Services, Hard Disk Drive Data Recovery, Memory Card Data Recovery, Mobile Device Data Recovery, SSD Data Recovery, USB Flash Drive Data Recovery
Website: https://www.payam.com.au/
Address: Level 10/95 N Quay QLD 4000, Australia
Contact Details: 1300 44 48 00
Operating Hours: Monday – Friday: 9:00 AM – 5:30 PM
Google reviews score | 4.7/5 |
Product Review reviews score | 4.8/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Rates | 4/5 |
Warranty | 5/5 |
Experience | 5/5 |
Wide range of services | 5/5 |
Expertise | 5/5 |
Quick turnaround time | 5/5 |
Services | 4.5/5 |
Wide range of services | 4.5/5 |
Data recovery facilities | 4.5/5 |
Pros
- In the business since 1998
- Partnership with high-profile global partners
- Free assessment and quotation
Cons
- Some reports of needing to improve training and supervision for new staff members
- A few reviews about slow coordination between workers
Since 1998, Payam Data Recovery has been attending to data recovery and data removal services across the city.
What we love about Payam is their extensive training experience, which tells us how their team was able to build their team’s passion of dissecting hard drives for proper diagnosis.
This gives us confidence that these guys can recover our most precious files in our storage devices – from simple to complex storage device concerns.
Though their hotlines are only reachable on weekdays, we’re quite impressed that their team is still committed to fixing the lineup of storage devices on weekends – even during the night!
In doing so, the guys from Payam Data Recovery can also meet the agreed turnaround time.
However, we’ve heard about some instances of slow coordination between the receptionist and the data recovery staff. We just wish that this won’t affect their quick turnover rate.
We also think that their new staff members need to undergo more training, which will ensure a proper cascade of the company’s vision and operations.
On a lighter note, we commend Payam Data Recovery’s good workmanship. Because of this, they have been authorised to recover data for the three leading manufacturers – Seagate, WD, and Toshiba.
Another thing that we love about them is their free assessment and quotation, allowing the company to initially check if data can still be recovered,
Overall, with their outstanding client relations and their quick response to repair needs, Payam Data Recovery is worth the investment.
2. Recovered Data Recovery
Services: Data Recovery Services, Hard Disk Drive Recovery, Solid State Drive Recovery, Mobile Phone & Tablet Data Recovery
Website: https://recovered.co/
Address: Level 19/10 Eagle St QLD 4000, Australia
Contact Details: 1300 96 55 49
Operating Hours: Monday – Friday: 8:45 AM – 5:15 PM
Google reviews score | 4.9/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Rates | 4.5/5 |
Warranty | 5/5 |
Experience | 4.5/5 |
Wide range of services | 4.5/5 |
Expertise | 5/5 |
Quick turnaround time | 4/5 |
Services | 4/5 |
Wide range of services | 4/5 |
Data recovery facilities | 4/5 |
Pros
- Constant training, ensuring high-success recovery rate even for the most up-to-date drives and variants
- Updated lineup of data recovery tools and equipment
- Emergency 24/7 service
Cons
- Needs to improve data recovery experience for Mac variants
- Attends to a high volume of clients
We like that guys from Recovered Data Recovery know how to value time. We can easily coordinate with them on the phone and just ship the hard drive to their office, for a quick and convenient transaction.
Though their office is only open on weekdays, the company’s hotline is open seven days a week! This tells us how their company is committed to providing a quick data recovery service across the city.
Another great thing about the company is that they offer emergency services – open 24/7! This gives us confidence that the guys from Recovered can attend to any urgent data recovery and repair needs.
This also brings us more peace of mind, knowing that the company can commit to recovering the data in a quick, but meticulous way.
It also pays to entrust our most-loved storage devices to a company who is known for their updated lineup of tools and equipment, such as PC-3000. Using this type of tool enables the team to get comprehensive diagnoses, and re-write the drive’s microcode.
We also commend the team for constantly attending training and seminars, which will allow them to align their practices with the recent developments of data recovery methods and technologies from known developers around the globe.
Because of this, we’re not surprised to see that more individuals and corporate accounts are confident to deal with the guys from Recovered.
However, we’ve heard that there were instances where the company finds data recovery on Mac variants quite challenging. Hence, it would be best to align the type of storage device first before proceeding.
3. Ontrack Data Recovery
Services: Data Recovery Services, Data Destruction, Erasure Verification Services, Degaussing Magnetic Media, Tape Data Destruction, Device Shredding Services, Email Extraction Services
Website: https://www.ontrack.com/
Address: 9/28 Donkin St, West End QLD 4101, Australia
Contact Details: 1800 87 22 59
Operating Hours: Monday – Friday: 8:00 AM – 5:00 PM
Google reviews score | 4.7/5 |
Yelp reviews score | 3/5 |
Total reviews | 4/5 |
Score consistency | 4/5 |
Rates | 3.5/5 |
Warranty | 5/5 |
Experience | 4.6/5 |
Wide range of services | 4.5/5 |
Expertise | 5/5 |
Quick turnaround time | 4.5/5 |
Services | 4.5/5 |
Wide range of services | 4.5/5 |
Data recovery facilities | 4.5/5 |
Pros
- Over 35 years in the business
- Emergency 24/7 services
- Client portal to track job status
- Partnership with leading technology companies
- Free evaluation and free 24/7 phone consultation
Cons
- Slightly higher rates than its counterparts
- Quotation issue; some reports of bill shocks
Since 1985, Ontrack Data Recovery has been attending to the data recovery and repair concerns of people and businesses across Brisbane.
For over 35 years, the company has been able to grow their solid client base from good recommendations from their loyal patrons.
What we love about the company is that they help us choose an appropriate service, while respecting our budget and timeframe. We feel more comfortable in dealing with Ontrack as we know they are highly considerate of our needs.
Another thing we love about the company is that they offer free phone consultation, any time of the day. We appreciate that the guys from Ontrack take their time in providing sound advice based on their initial assessment.
Aside from their average service duration of 7 business days, we appreciate that they offer 24/7 emergency data services. This gives us peace of mind that we can get our precious files sooner than later.
In line with this, we even commend the team for giving us a tracking number to check the repair status. We think that this is a thoughtful touch, considering that most clients would want constant updates about the status of their storage devices.
The company is also known for their partnerships with the top-rank technology companies such as Dell, Toshiba and Apple. This tells us the level of trust and confidence they have built with their years in business.
All things considered, we still believe that Ontrack Data Recovery deserves a spot on this list. We just hope that they commit to their initial quotation, just to avoid further bill shocks from happening.
4. Zero Alpha Data Recovery
Services: Data Recovery Services, Hard Drive Data Recovery, Solid State Drive Recovery, RAID Data Recovery, USB Data Recovery, Memory Card Data Recovery, iPhone Data Recovery,
Website: https://zeroalpha.com.au/
Address: 2491 Sandgate Rd, Boondall QLD 4034, Australia
Contact Details: +61 737 413 938
Operating Hours: Monday – Friday: 9:00 AM – 5:00 PM
Google reviews score | 4.7/5 |
Facebook reviews score | 5/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Rates | 4.5/5 |
Warranty | 4/5 |
Experience | 4.3/5 |
Wide range of services | 4.5/5 |
Expertise | 5/5 |
Quick turnaround time | 3.5/5 |
Services | 4.3/5 |
Wide range of services | 4.5/5 |
Data recovery facilities | 4/5 |
Pros
- In the business since 1999
- Australia’s first certified data recovery company
- Worked with the industry giants recognised around the globe
- Competitive rates
Cons
- Deals with a lot of daily clients
- Some instances of slow turnaround time
Another company that deserves a spot on our list of the best data recovery companies in Brisbane is Zero Alpha Data Recovery.
Since 1999, the company’s team of skilled computer scientists has been known to provide seamless data recovery processes, helping clients save their storage devices.
What’s even commendable is that Zero Alpha Data Recovery’s lab is the country’s first certified data recovery organisation, which signals outstanding quality workmanship and expertise.
On top of that, respected industries across the country such as banks, police, government, and journalists, have entrusted their data recovery services to Zero Alpha.
Because of this, we’re not surprised that a lot of technology giants, like Apple and Dell, have also chosen to partner up with Zero Alpha Data Recovery. We also think that these partnerships have also helped them grow their solid client base.
In terms of rates, we love that they are one of the companies that offer competitive data recovery service fees. Even better, the company will try to beat a quotation provided by any of its counterparts – impressive!
Another thing that we appreciate with the team is how they provide sound advice from the get-go. This allows us to keep our storage devices in their current state, preventing the possible issues and problems from getting worse.
However, we have reservations with the team’s turnaround time. Since they are expected to deal with a lot of clients, we suggest availing their 24-hour emergency services for immediate data recovery needs.
5. Wildfire Data Recovery
Services: Data Recovery Services, Hard Drive Data Recovery, iPhone Data Recovery, NAS Drive Data Recovery, Encrypted Data Recovery, Digital Forensics Recovery, Ransomware Attack
Website: https://www.wildfiredata.com.au/
Address: Unit 38/7 Franco Pl, Bridgeman Downs QLD 4035, Australia
Contact Details: +61 424 053 510
Operating Hours: Monday – Friday: 9:00 AM – 6:00 PM; Saturday: 10:30 AM – 3:30 PM
Google reviews score | 4.8/5 |
Facebook reviews score | 5/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Rates | 5/5 |
Warranty | 5/5 |
Experience | 4.3/5 |
Wide range of services | 4/5 |
Expertise | 4/5 |
Quick turnaround time | 5/5 |
Services | 4.5/5 |
Wide range of services | 4.5/5 |
Data recovery facilities | 4.5/5 |
Pros
- No data, no fee
- Competitive rates
- Beats competitor’s price by 10%
- Free diagnosis
- Quick turnaround time
Cons
- Website could use an update
- Limited training and seminars
Joining the list of the best data recovery companies in Brisbane is Wildfire Data. This company has been able to provide a fast and seamless data recovery service to individuals and businesses.
The company is known to employ only the talented and skilled engineers who have a vast range of experience in recovering data. It’s also quite impressive that they also hold a 96% success rate across the city.
It’s commendable that we can choose to either send our storage device to their office or let their designated drivers pick it up for us, providing more convenience and less effort on our part.
No need to worry about confidentiality, too. We like that the guys from Wildfire Data are also known to provide the best security measures, ensuring that all our files will be kept private.
We also love that the company offers free inspection, which tells us that these guys won’t charge us right away. We even love that we’re not required to pay if data will not be recovered.
On top of that, the company will even try to beat a competitor’s quotation by 10%, making them one of the companies who can really offer affordable rates in the data recovery industry.
We’re also quite impressed with Wildfire Data’s turnover rate. Clients can even expect a same-day return for non-complex data recovery services, which we love.
All things considered, we think that Wildfire Data is worth a try. We just wish that the company’s engineers and staff can undergo more seminars so they remain updated with the recent methods and technologies for data recovery.