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5 Best Water Heater Repair Companies in Brisbane

5 Best Water Heater Repair Companies in Brisbane

  • Communication: A service provider that’s easy to reach means it can easily attend to your needs.
  • Reputation: Recommendations and reviews from people you personally know assures you of the quality of service the company has.
  • Service Cost: Affordable or at least reasonable service fees.
  • Experience & Credentials: Skilled and licensed technicians will save you from wearisome repairs.

1. Conrad Martens Plumbing & Hot Water

Conrad Martens Plumbing & Hot Water

Services: Hot Water System Repair & Replacement, Blocked Drains, Burst Pipes & Water Leak, Gas Fitting, Taps, Toilets, Water Saving


Address: 248 Moggill Rd, Indooroopilly QLD 4068, Australia

Contact Details: (61) 7 3878 4444

Operating Hours: Open 24 hours

Google reviews score4.8/5
Total Reviews5/5
Score consistency4.9/5
Service Cost4.25/5
Experience & Credentials4.75/5


  • Prompt response time
  • Has all the elements needed for hot water system


  • Hidden charges
  • Expensive repair parts

What customers loved about Conrad Martens Plumbing & Hot Water is the fact that the company has an outstanding response time. All it takes is one call, and their technicians will be dispatched to your homes to fix your water heater.

In fact, according to some customers, Conrad Martens is the best company to call for emergency repairs. It has a 24-hour service hotline so all of your needs are promptly dealt with without delay—your water system will be fixed in less than a day!

We also commend the booking system for being organised. After the staff gets the details over the phone, the quote will be immediately prepared and sent to you as soon as possible.

Another thing we appreciate is the technicians’ professionalism. They arrive on time and go directly to repairing or installing the hot water system, and then clean up after themselves, leaving the work area without any mess.

We just saw a couple of problems that might turn customers away, with the first one about hidden charges. Make sure to ask for the final quote with the final breakdown to make sure you’ll only pay what’s on it. 

Another thing is we think you need to know—Conrad Martens sells expensive repair parts. You might need to add a little bit more to your water heater repair budget, which can be a turn-off for some.

However, in terms of overall service, Conrad Martens delivers a reliable water heater repair service. In terms of professionalism and technician competence and skills, the company’s at the front of the line!

2. Murphy Plumbing and Gas

Murphy Plumbing and Gas

Services: Hot Water, Gas Fitting, Plumbing


Address: PO Box 1437, Oxley Qld 4075

Contact Details: (61) 415 522 959

Operating Hours: Open 24 hours

Google reviews score4.9/5
Total Reviews5/5
Score consistency4.95/5
Service Cost4.5/5
Experience & Credentials4.75/5


  • Always turns up on agreed schedule
  • Considerate technicians


  • Sends quotations late
  • Late replies to inquiries

When it comes to professionalism, we think Murphy Plumbing and Gas takes the lead. The company’s technicians always arrive on the agreed schedule and proceed to work on your water heater without any delay!

In addition to this, according to past customers, they appreciate how considerate the technicians are. Working on a water heater makes a lot of noise, but the technicians try to work quietly most especially if the owner’s at home.

Not only that—the technicians make sure to explain all the details to the clients so they’ll have an idea what repair has transpired. We love that they also give you advice on maintenance or emergencies so you’ll know what to do.

We’re also amazed by the competency of the technicians—they can properly diagnose what’s wrong and tell you if you need your water heater fixed or replaced. They’re very honest with the assessment and tell you what parts need to be replaced or fixed.

As clients, we appreciate this kind of transparency. We have so many things to consider whenever we need something repaired like budget and schedule, so knowing what needs to be done helps us prepare for these things.

The only thing we don’t like about Murphy Plumbing is its response strategies to its customers. Some customers we’ve talked to told us that the company responds late to every inquiry, and that delays the fixing or replacement of their water heater.

Other than that, if you’re looking for a trustworthy company with reliable and skilled technicians, we recommend Murphy Plumbing. The overall service will have your water heater fixed in no time! 

3. Mitchell Plumbing & Gas

Mitchell Plumbing & Gas

Services: Gas Fitting, Maintenance, Drain Blockages, Hot Water Installation, Commercial Plumbing, Renovations


Address: Services Brisbane and Gold Coast

Contact Details: (61) 7 3733 3622

Operating Hours: Monday – Friday: 7:00 AM – 6:00 PM; Saturday: 8:00 AM – 12:00 PM

Google reviews score4.9/5
Total Reviews4.9/5
Score consistency4.9/5
Service Cost4.75/5
Experience & Credentials4.75/5


  • Transparent costing
  • Customer service is quick to answer


  • Inquiries via contact form aren’t received sometimes 
  • Busy lines on peak hours

Mitchell Plumbing & Gas is all about great customer service—the number one reason why we put them on our list. The company employs good strategies in terms of dealing with customers, allowing them to address everyone’s water heater concerns fast.

In fact, some of its loyal patrons told us that Mitchell Plumbing has such an efficient call centre hotline. While it’s true that the lines tend to get busy on certain hours, the staff still make sure to answer every inquiry as much as they can.

We also love how polite and helpful they are! They seem to know all the services of the company so all questions are answered with the right information.  

We also want to commend the technicians themselves. They arrive on time and explain the repair or the replacement process in detail to the homeowners to make sure they’re updated.

Very friendly and considerate too! The technicians work fast and with caution since repairing water heaters need meticulous handling, and then they leave their work area spic-and-span!

And the best thing we love—Mitchell Plumbing can adjust the costing based on your budget. The company will suggest alternatives for repairs or a new water heater that’s not very heavy on the pocket.

Other than the tiny lapses in late email responses, we recommend contacting Mitchell Plumbing. If you’re looking for a company with affordable water heater repair services and easy booking and payment process—Mitchell Plumbing is the place to go.  

4. National Plumbing and Gas

National Plumbing and Gas

Services: Plumbing, Gas Fitting, Hot Water


Address: Unit 3/51 Riverside Pl, Morningside QLD 4170, Australia

Contact Details: (61) 1300 668 770

Operating Hours: Monday – Thursday: 7:00 AM – 4:30 PM; Friday: 7:30 AM – 4:30 PM; Saturday: 7:00 AM – 12:30 PM

Google reviews score4.9/5
Total Reviews4.8/5
Score consistency4.85/5
Service Cost4/5
Experience & Credentials4.75/5


  • Meticulous and cautious technicians
  • Post-service customer care


  • Final bill might not be the same as the quoted price
  • Overpriced on certain services

When we asked past clients of National Plumbing and Gas what they liked about the company, they said: technicians. They told us how the guys exercised caution when they’re working on the water heater systems, knowing how delicate the job was.

We all know that one mistake in fixing a water heater element can lead to further damage, hence, we appreciate how the technicians at National Plumbing meticulously fix them without rushing. This saves us money in the long run—who won’t like that?

We also appreciate that the technicians are punctual and considerate. Making sure to arrive on the agreed date and time and proceeding to work promptly means they always finish the job early, which shows that they respect the clients’ time.

In addition to this, we heard from some clients that some technicians sort out other plumbing issues for free. If they notice something wrong with your systems while they’re working on your water heater, they’ll fix them for you.

Transparency is very important to customers so we’re a little uncomfortable with the discrepancy between the final quote price and the final bill. It’s okay for some customers to pay a high fee as long as they’re not caught off-guard by it.

Another thing we notice—some services of the company are overpriced even if they’re considered minor services.  We recommend finalising all the water heater repair services you’ll avail as well as the total cost so you won’t be inconvenienced.

5. All Fix Plumbing

All Fix Plumbing

Services: Drainage, Hot Water, Bathroom, Plumbing


Address: 24 Nemira St, Brisbane QLD 4034, Australia

Contact Details: (61) 414 710 383

Operating Hours: Open 24 hours

Google reviews score4.7/5
Total Reviews4.5/5
Score consistency4.6/5
Service Cost4.75/5
Experience & Credentials4.5/5


  • Offers other plumbing services
  • Well-priced


  • Unanswered phone calls
  • Suggests repairs that aren’t urgent

What makes All Fix Plumbing special is not just its water heater repair services—it also offers an extensive list of plumbing services that you can avail. It’s a one-stop shop for all things plumbing, which can be pretty convenient if you want other issues checked!

All Fix Plumbing is pretty versatile—we love that the company can actually work on different types of hot water systems. The company also checks if your system’s working well so you can have it fixed if there are issues.

One thing we love about All Fix Plumbing is the way the technicians assess the issues. They thoroughly examine your water heater system to see which elements are malfunctioning, and then discuss with you if it needs a repair or a replacement.

In addition to this, the technician’s very transparent with the clients. They break down what needs to be done and also relay the elements that need to be fixed, giving the clients an idea regarding the cost and the labour.

In fact, we had a chat with some clients who told us that the guys at All Fix Plumbing work adeptly—like they saw how good the technicians were with their jobs. However, sometimes they suggest repairs that weren’t urgent, which clients found bothersome.

Unanswered phone calls can be a turn-off for potential clients though, so we hope All Fix can handle calls more efficiently for the inquiries. Aside from this, in terms of overall service and skilled technicians, All Fix Plumbing is worth checking out.

FAQs About Water Heaters

And done with our list! Make sure to contact a company that provides a reliable repair service because a functioning water heater is a must to any home—it gives us access to instant hot water whenever we need it.

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