Categories > Repairs
The 5 Best Washing Machine Repair Services in Brisbane
1. Mr. Mirek Electrics
Services: Washing Machine Repair, Cloth Dryer Repair, Cooktop Repair, Dishwasher Repair, Dryer Repair, Electric Stove Repair, Handy Dryer Replacement, Over Repair, Combination Washer Repair
Website: https://www.mrmirek.com.au/
Address: 1 Ian Keilar Dr, Springfield Central QLD 4300, Australia
Contact Details: +61 405 941 068
Operating Hours: Monday – Friday: 7:00 AM – 4:00 PM
Google reviews score | 4.9/5 |
Facebook reviews score | 5/5 |
One Flare reviews score | 5/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Service fees | 4/5 |
Availability | 4.5/5 |
Easy booking process | 4/5 |
Same-day booking and appointment | 5/5 |
Expertise | 4/5 |
Client satisfaction | 4/5 |
Call, chat, and email response time | 4/5 |
Good communication skills | 4/5 |
Pros
- Prompt service team
- Competitive rates
- Wide range of services
- 24/7 emergency electrical services
Cons
- May take time to source spare parts
- Few reports on mixed up schedules
For more than 13 years in the business, Mr. Mirek Electrics has been servicing Brisbane homes for their washing machine repair needs.
Not only do these guys get the job done, we love how they ask the important questions – from machine history to manner of usage. This tells us how meticulous they can be, which ensures that they won’t miss any detail.
They also make sure that they only employ highly skilled workers. Their dedicated tradesmen undergo training, which tells us how they keep the same vision the company has.
We’re equally impressed that the company offers a fixed price scheme, which ensures that no other unnecessary charges will be added on their bill. Clients also find the company’s hourly charges to be more cost-efficient than the other pricing strategies.
On top of that, the company also sends in quotations for free. Because of this, Mr. Mirek Electrics has been a top of mind choice in Bribane households.
Among its counterparts, we love that Mr. Mirek still implements COVID-19 precautions during their service operations. Customers have more peace of mind, simply by knowing that the company’s doing the necessary steps to limit exposure in the household.
There may be changes in the way they communicate and engage with their clientele because of the proposed limited contact, but we’re glad that the company is still able to align plans and keep clients in the loop.
However, because of the current pandemic, sourcing spare parts may get a little challenging for Mr. Mirek Electrics. We suggest informing the company during the initial call should there be a sense of urgency.
Overall, we love their quality of workmanship, except for some instances of mixed up repair bookings. We just wish that they address this sooner to avoid irate customers in the future.
2. Arrive On Time Appliance Services
Services: Washing Machine Repair, Dishwasher Repair, Dryer Repair, Electric Oven Repair
Website: https://arriveontimebrisbane.com.au/
Address: Drewvale QLD 4116, Australia
Contact Details: 1300 83 13 85
Operating Hours: Monday – Friday: 7:00 AM – 5:00 PM
Google reviews score | 4.8/5 |
Product Review reviews score | 3.3/5 |
Facebook reviews score | 5/5 |
Total reviews | 4/5 |
Score consistency | 5/5 |
Service fees | 4/5 |
Availability | 5/5 |
Easy booking process | 5/5 |
Same-day booking and appointment | 5/5 |
Expertise | 5/5 |
Client satisfaction | 4.5/5 |
Call, chat, and email response time | 5/5 |
Good communication skills | 4/5 |
Pros
- Quick booking process
- Same-day booking is available on days with few appointments
- Fast turnaround time
- Affordable rates
Cons
- Few reports on overlooked enquiries
- Few reports on needing to improve invoice breakdown
Since 2000, Arrive On Time has been known to handle washing machine repairs and other electrical services in the city.
The company can manage repairs of all domestic washing machine brands, including the latest product variants from widely-known brands in the market.
In order to increase their availability to meet daily repair demands, Arrive On Time has more than 10 service vans which they can easily deploy any time of the day.
What we love is that the company will even find the earliest repair schedule – they can also book it on the same day should there be available slots left.
An hour before the repair schedule, these guys would call their clients to inform them when they’re on their way. This tells us how they value everyone’s time – staying true to their name.
Customers also commend them for getting the spare parts on time, which helps the company avoid any service delay. This gives homeowners more confidence that they can use their most-loved washing machines sooner than expected.
We’re impressed that the company makes sound recommendations on proper washing machine usage, too. Their team will even call a few days after successful repair, just to check if everything is still going well – impressive!
In terms of rates, clients don’t have to spend a fortune just to get their washing machines repaired. However, these guys need to improve their invoice breakdown to provide clients with more comprehensive cost inclusions.
3. Brisbane Electrical Appliance Repairs
Services: Washing Machine Repair, Oven Repair, Dryer Repair, Dishwasher Repair
Website: https://brisbaneelectricalappliancerepairs.com.au/
Address: North Lakes QLD 4509, Australia
Contact Details: +61 435 618 227
Operating Hours: Monday – Friday: 7:00 AM – 5:00 PM; Saturday: 8:00 AM – 1:00 PM
Google reviews score | 4.7/5 |
Facebook reviews score | 5/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Service fees | 4/5 |
Availability | 5/5 |
Easy booking process | 5/5 |
Same-day booking and appointment | 5/5 |
Expertise | 4/5 |
Client satisfaction | 3.5/5 |
Call, chat, and email response time | 4/5 |
Good communication skills | 3/5 |
Pros
- Over 16 years in the business
- Convenient process – from booking to actual service
- Comprehensive and honest assessment
- Wide range of repair services
Cons
- New client service staff requires more training on client communications
- Might need to improve cleanliness in work area
Another company that can handle washing machine repair issues is Brisbane Electrical Appliance Repairs. With over 16 years of experience, their dedicated and well-trained tradesmen can quickly fix your well-loved appliance within the day.
Should there be a need to order other parts for the repair, the company has been known to quickly source them out, without compromising the agreed turnover time.
Same-day repair services are also available, making it convenient for Brisbane homeowners to arrange urgent appointments.
We also commend the team for giving honest assessments, informing their customers if a repair attempt will no longer suffice. It’s totally reassuring to know that resources will not be wasted, even if it means their services will not be availed.
We also love that they don’t only service washing machines, they also have in-depth knowledge over the other electrical appliances. This makes them a convenient one-stop-shop, especially for clients who find convenience in dealing with a single contractor.
Even though we had a good impression of their wide range of services, a few clients mentioned that some of the company’s technicians left the work space a little untidy.
Though some of their staff members need to revisit their scripts, we love that the upper management will be prompt to address any post-repair issues that may occur.
Overall, it seems that availing their repair services is really a breeze. From booking to the actual repair appointment, clients expect a thorough and convenient transaction from these guys.
4. A1 Appliance Repairs and Servicing
Services: Washing Machine Repair, Fridge Repair, Freezer Repair, Gas Oven Repair, Electric Oven Repair, Stove Top Repair, Dryer Repair, Dishwasher Repair
Website: https://www.fixmyappliance.com.au/
Address: 47 Pickering St, Alderley QLD 4051, Australia
Contact Details: 1800 21 83 26
Operating Hours: Monday – Friday: 8:00 AM – 4:00 PM
Google reviews score | 4.7/5 |
True Local reviews score | 5/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Service fees | 4/5 |
Availability | 3.5/5 |
Easy booking process | 4/5 |
Same-day booking and appointment | 3/5 |
Expertise | 4/5 |
Client satisfaction | 3.5/5 |
Call, chat, and email response time | 3/5 |
Good communication skills | 4/5 |
Pros
- Fairly-priced
- Available online chat diagnostics
Cons
- Few reports on needing to improve responsiveness
- Some instances of having incomplete equipment
Certified technicians and highly trained staff comprise A1 Appliance Repairs & Servicing. And we’re not surprised to see that they were able to grow their client base because of this.
These guys are best known for their spot-on advice over different washing machine concerns. We love how the company takes time in explaining the cause, which then helps clients in keeping their machines in great condition post-repair.
Another great thing about the company is that clients don’t have to wait for more than a day to secure a schedule. If the repair won’t require complex spare parts, homeowners can expect to have their machines serviced in less than 24 hours.
Meanwhile, clients love that A1 has a chat-based diagnostic service available on the company’s website. This helps the company in assessing current machine situations and address other technical concerns without being on-site.
Though the company has earned top marks for their great workmanship, we’ve heard about a few workers who forgot to bring important tools during the scheduled appointment. This caused delays which left some clients a little bit dissatisfied.
On a lighter note, we commend the team for their work guarantee. Should there be instances of unresolved issues or minor errors caused by their technicians, the company will gladly repeat the repair service – with no additional cost!
In terms of rates, their prices can be considered reasonable! On top of that, the company can even try to beat a printed computation from a competitor – impressive!
An interest-free payment scheme is also available, which serves as a budget-friendly option to those who will have more complex and more expensive repairs.
5. QLD Washing Machine Repairs
Services: Washing Machine Repair, Dryer Repair, Commercial Dryer Repair, Commercial Washer Repair, Front Loader Repair, Top Loader Repair, Dishwasher Repair
Website: https://www.qldwashers.com.au/
Address: Suite 537 12B, Anzac Square Arcade, 198 Adelaide St QLD 4000, Australia
Contact Details: +61 731 236 792
Operating Hours: Monday – Friday: 7:00 AM – 4:00 PM
Google reviews score | 4.7/5 |
Yellow Pages reviews score | 4.2/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Service fees | 4/5 |
Availability | 4.5/5 |
Easy booking process | 4/5 |
Same-day booking and appointment | 5/5 |
Expertise | 5/5 |
Client satisfaction | 3.5/5 |
Call, chat, and email response time | 3/5 |
Good communication skills | 4/5 |
Pros
- Prompt client service team
- 24/7 emergency repair service
Cons
- Few reports on missed appointments
- Some instances of faulty repairs
- Few reports on needing to improve email response rate
Clients praise QLD Washing Machine Repairs for attending to their repair needs any time of the day. We appreciate that they stay true to their commitment in providing 24/7 emergency services, which gains them a spot on this list.
We commend them for providing fast and efficient service – from enquiry to actual repairs. Apparently, clients love that they can initially align all concerns over the phone prior to the scheduled fix.
The company’s technicians are also well-aware that washer manuals are often overlooked. We praise them for making an outstanding effort in providing maintenance tips to their clients, which prevents further issues from happening in the future.
It’s also worth noting that the company only employs certified technicians in the trade. Aside from this, the guys from QLD only use quality equipment, which reduces risks and mishaps from happening due to faulty tools.
The company is best known for their professionalism, too. To ensure that they stick with this commitment, all technicians are provided with constant and thorough training sessions, which we love.
However, there were instances of missed appointments, initial faulty repairs or misdiagnosis. But because client service is a top priority for QLD, the company rectifies it by expediting another team to reassess the situation.
Overall, we love how they keep a good relationship with their loyal patrons. We just hope that they improve their email response time, given that they offer 24/7 washing machine repair as part of their services.