Being in the business for over 60 years, the company has established a loyal client base, which continues to grow year after year.

We think that it’s worth mentioning that Fallon Solutions supports various causes and charities – extending extra help whenever needed. It simply tells us that their commitment doesn’t stop in appliance repair service, which is always a plus in our books.

Since part of the company’s sales income will be donated to such charities, we’re not surprised to see Brisbane households’ boosted interest to support Fallon Solutions’ services. 

Customers love a significant amount of savings, too. They praise the company for extending discounts when availing multiple services or bookings. 

The company also offers 10% off on labour charges to pensioners and senior citizens. With these irresistible hooks, we think that more clients would really prefer their services.

We are also pleased with the company’s prompt services, which signals how they value their clients’ time. Fallon Solutions even extends on-time guarantee, wherein clients are paid should the repair guys fail to appear on time. 

Fallon Solutions takes safety audits seriously, which we love. They make sure that they conduct it yearly, giving clients more confidence that they only engage with qualified and trained tradesmen.

Apart from that, they were also able to win a Master Electrician of the Year award back in 2018 – impressive!

Because of the company’s quality workmanship, extensive experience throughout the years, clients are always willing to queue in the company’s waitlist – even if it means to wait a little longer.

Nationwide Appliance Repairs has been a familiar name among Brisbane households and commercial spaces since 2019.

What clients love most about them is their comprehensive warranty coverage. It provides more peace of mind knowing that their services are backed up with a 12-month warranty on parts, as well as a 3-month labour warranty.

This signals their commitment to providing quality service. Nationwide Appliance Repairs’ product warranty also ensures customers that new and high grade supplies are being used for their valued appliances. 

What we love about them is that they offer same-day services, which makes urgent appointments possible. We suggest calling the company before 12 noon on the day you expect their service to secure a slot.

For clients who aren’t ready to book an appointment just yet, the company offers a free phone consultation. We love that their skilled staff can provide initial assistance over the phone, which signals great knowledge and remarkable personalised client service. 

We also appreciate that the company is also cost-efficient. Imagine having just one company to check your home appliances – a top class one-stop shop for all your repair needs!

However, we’ve heard reports that some of their technicians have inconsistent attention to detail. We wish the company improves on this aspect so they can give proper diagnosis moving forward.

Nonetheless, Nationwide Appliance Repairs gets top marks from us for their easy booking process and efficiency.

Since 1980, Endeavor Refrigeration & Appliance Service has been servicing Brisbane homes for all their appliance repair needs.

To ensure that they remain updated with the latest techniques and equipment, the company keeps product training in check. Because of this, their team of technicians are confident that they can fix even the latest appliances in a household.

They are also widely known to be the primary authorised repairer for the leading appliance brands in the market, which signals in-depth knowledge among their counterparts.

Aside from improving the technical aspect, the company also guarantees that their workers undergo client service training. Customers even rave about how patient the Endeavor guys are – making it more comfortable to address concerns, no matter how detailed it may be.

We also admire how these guys come in prepared for every battle – complete with a stock of spare parts and equipment easily available in their service van. Should the technician require more parts, he can easily order via phone and have them delivered to a client’s home.

On top of that, they use authentic parts which are directly ordered from known manufacturers, which tells us that they only use high quality repair implements.

However, be ready to be charged a significant amount for the spare parts. We think it comes with a convenience fee, hence the premium fee!

Lastly, we love that they offer extensive appliance-related expertise such as workshop services. Clients can even order spare parts for their appliances, which leaves them more options aside from the actual repair service.

For more than 50 years in the business, Albion Appliance Service is best known for their timely and prompt service. They consistently arrive as scheduled, earning them a good spot on this list.

To provide more clarity and understanding, we love that the company takes time in providing a comprehensive walk-through. From the breakdown of costs to the repair process, clients love that they are kept in the loop.

Meanwhile, the company can still offer their repair services to those who aren’t ready to welcome other people in their homes just yet. Customers can just leave their appliances in Albion’s workshop.

Apparently, their technicians are known to keep workstations clean and tidy. We think that this is an important aspect to cover as clients no longer want time-consuming tasks to be added on their plate.

Though these are positive notes worth highlighting, we’ve sadly heard about some canceled bookings due to incomplete or unavailable tools and implements. We suggest homeowners align the condition so they would know if the company can address the specific issue.

We’ve also heard that some technicians need to revisit their client relations handbook. We just wish they would look into this sooner as this could be a significant way to increase their loyal patrons.

On a lighter note, we are pleased to know that these guys extend special discounts to seniors and pensioners. We think it’s a nice touch, given that some elderly would only rely on pensions and a few savings for their spending.

If there’s one thing we’ve commonly heard from clients is that AB Appliance Repairs is very efficient and knowledgeable in what they do. And because of this, we think they are worth a shot!

Their clients rely on their quick responses, too. And should they miss a call, these guys are expected to reach out within a few minutes to attend to all repair concerns.

Without initial onsite inspection, the company generously provides some over-the phone consultations – free of charge! They even inform clients if a repair will no longer solve the problem.

Aside from actual repairs, we love that they can also be trusted with installations of known brands in the market. They can also service some European brands, which gives them a leverage among their competitors.

We’ve also heard about how their technicians value the safety of the homeowners. They ensure that all their tools aren’t scattered in the work area, which prevents further mishaps from happening.

Once they finish with the repairs, the dedicated technicians happily give sound advice so clients can avoid the same faulty issue from happening again. We’re impressed with the remarkable concern they put into every job.

We also love that the company provides a transparent and upfront cost system. Because of this, clients don’t have to worry about being charged with additional fees.

Even better, we’ve heard that their rates are affordable. Cost for spare parts is pretty reasonable as well, which we love.

However, customers may have to expect AB Appliance Repairs’ to be a little tight due to the company’s higher demand. Hence, it would be good to note that urgent services may not be possible.