Categories > Repairs
The 6 Best Jewellery Repair Services in Brisbane
1. Gold & Diamond Exchange
Services: Jewellery Repairs, Jewellery Valuations
Website: https://golddiamondexchange.com.au/jewellery-repairs/
Address: Above Hungry Jack’s, Level 3/127 Queen St, Brisbane QLD 4000, Australia
Contact Details: +61 732 110 088
Operating Hours: Tuesday – Friday: 10:00 AM – 5:00 PM; Saturday: 10:00 AM – 4:00 PM
Google reviews score | 4/5 |
Facebook reviews score | 5/5 |
Total reviews | 4.5/5 |
Score consistency | 4.5/5 |
Qualifications | 4.5/5 |
Years of experience | 4.5/5 |
Good client reputation | 4.5/5 |
Quality of work | 4.5/5 |
Availability | 4.3/5 |
Reasonable turnaround time | 4.5/5 |
Convenient store hours | 4/5 |
Transparency | 5/5 |
Pros
- Accessible location
- Upfront pricing
- Provides expected timeline from the get-go
Cons
- Expect a huge volume of customers
- Limited operating hours
Joining our list of the best jewellery repair services in Brisbane is Gold & Diamond Exchange, conveniently located in Queen Street Mall.
Because of their convenient location, we’re not surprised to see quite a volume of clients. Their store’s accessibility makes Gold & Diamond a popular choice amongst Brisbane people since 1995.
What we like about them is that their team of highly skilled and knowledgeable professionals offer a wide range of jewellery repair services.
Aside from the material-related repairs, we can also conveniently request for ring resizing, re-clawing, or even just a simple polishing, which is a plus in our books.
Another thing we love about Gold & Diamond is that they aim to have the jewellery repaired and back to the customers within seven working days. Though turnaround time may still vary, we commend the team for sticking with the agreed timeline with us.
Moreover, the company even offers free quotations for all jewellery repair services. This allows us to gauge if Gold & Diamond can perform the requested repair, letting us check if they’re the best match for our jewellery repair needs.
In addition to their repair services, Gold & Diamond also offers some stunning selection of jewellery for purchase, making them a convenient one-stop shop.
Though it is highly expected that they deal with a lot of customers, with the company’s convenient location and proven expertise, we think that they are one of the best jewellery repair services to try in town.
2. LC Jewellers
Services: Jewellery Repairs, Jewellery Restoration, Jewellery Cleaning, Jewellery Resizing & Remodelling
Website: https://www.lcjewellers.com.au/
Address: 4/69 George St, Beenleigh QLD 4207, Australia
Contact Details: +61 402 055 536
Operating Hours: Monday – Thursday: 9:00 AM – 4:00 PM
Google reviews score | 5/5 |
Facebook reviews score | 5/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Qualifications | 4.4/5 |
Years of experience | 4/5 |
Good client reputation | 4.7/5 |
Quality of work | 4.7/5 |
Availability | 3.8/5 |
Reasonable turnaround time | 4.5/5 |
Convenient store hours | 3/5 |
Transparency | 4.5/5 |
Pros
- High attention to detail
- Quick turnaround time
Cons
- Only open 4 days a week
- Limited store hours
As a team who has tried their products, we can say that LC Jewellers is not just a great place to shop for beautiful jewellery, but also a remarkable destination for jewellery repair services.
What we like about LC Jewellers is that they have a wealth of expertise when it comes to repairing various types of jewelleries.
Whether a repair is needed for a broken clasp, a gemstone replaced, or a ring resized, they have the skill set and knowledge to get the job done right.
The attention to detail that LC Jewellers bring to the table is impressive. We like how they take their time to carefully assess the jewellery piece, making recommendations for the best course of action.
Because of this, customers are confident that their precious and well-loved jewellery will be in good hands.
Aside from remodelling damaged jewellery pieces, we’re quite impressed that they can even remake jewellery pieces that have been stolen or lost, which is a plus in our books.
Another thing we like about them is that they understand that we want our jewellery back the soonest possible. With this, their team works hard to ensure a quick turnaround time.
While the quality of their jewellery repair services is excellent, the prices can be higher than its counterparts in the area. However, given the expertise and attention to detail, we think that the prices are justified.
It’s also worth noting that LC Jewellers is only open during standard business hours, which may not be convenient for everyone. For those who may need a repair done quickly, it can be frustrating to have to wait until they are open.
3. Stephen Dibb Jewellery
Services: Jewellery Repair & Restoration, Jewellery Valuations, Jewellery Remodelling & Recycling, Specialised Jewellery Insurance
Website: https://sdj.com.au/
Address: 988 Logan Rd, Holland Park QLD 4121, Australia
Contact Details: +61 457 906 887
Operating Hours: Monday – Wednesday; Friday: 9:00 AM – 5:00 PM; Thursday: 9:00 AM – 8:00 PM; Saturday: 9:00 AM – 1:00 PM
Google reviews score | 4.9/5 |
Facebook reviews score | 4.6/5 |
Total reviews | 4.9/5 |
Score consistency | 5/5 |
Qualifications | 5/5 |
Years of experience | 5/5 |
Good client reputation | 5/5 |
Quality of work | 5/5 |
Availability | 4/5 |
Reasonable turnaround time | 3.5/5 |
Convenient store hours | 4.5/5 |
Transparency | 4.5/5 |
Pros
- Personalised service
- Award-winning jeweller
Cons
- Longer wait time for completion
- Price is a bit premium
Another jewellery repair service in Brisbane that deserves a highlight on our list of the best ones is Stephen Dibb Jewellery.
Stephen Dibb Jewellery remained a sound player because of being an award-winning jeweller in the city.They have been given awards such as 2021 Apprentice Jeweller of the Year and 2021 People’s Choice for Jewellery Made, just to name a few.
Because of trust and confidence with the brand, we’re not surprised to see a growing number of solid clientele throughout the years.
What’s great about the company is that they offer personalised service for their customers’ varying needs. We like that they assign a dedicated account manager who knows how to take his time in understanding specific client preferences.
Even better, their team of experts see to it that they work closely with their clients. We commend them for keeping us in the loop throughout the process, ensuring they get the best possible results based on our briefing and request.
However, due to their personalised approach, there could be a longer wait time for a repair to be completed. Those who may be in a rush may have to look for another jewellery repair service provider.
On a lighter note, it’s worth mentioning that the company uses high quality materials, including ethically-sourced diamonds and precious metals. This tells us that every repaired jewellery will not only look great, but can also hold up over time.
Overall, with Stephen Dibb Jewellery’s personalised approach and expert craftsmanship, we think that they deserve a shot. Just be prepared to spend a bit more than you would at some other repair shops.
4. Delross Design Jewellers
Services: Jewellery Repair, Jewellery Restoration, Jewellery Valuations & Insurance
Website: https://delross.com.au/
Address: Shop 2/72 Basnett St, Chermside West QLD 4032, Australia
Contact Details: +61 733 501 138
Operating Hours: Monday – Friday: 9:00 AM – 4:30 PM; Saturday: 9:00 AM – 12:00 PM
Google reviews score | 4.6/5 |
Facebook reviews score | 5/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Qualifications | 4/5 |
Years of experience | 4/5 |
Good client reputation | 4/5 |
Quality of work | 4.7/5 |
Availability | 4.5/5 |
Reasonable turnaround time | 4.5/5 |
Convenient store hours | 4.5/5 |
Transparency | 4.5/5 |
Pros
- Open six days a week
- Quick turnaround time
Cons
- Located in a busy, high traffic area; parking is limited
- Slightly higher rates
Joining our best jewellery repair services in town is Delross Design Jewellers.
What we like about dealing with Delross Design Jewellers is that they offer excellent client service. We like that the staff at Delross Design Jewellers are knowledgeable, and are always willing to answer any query we may have.
Even better, they take their time in listening to our needs and concerns. We appreciate their team for working with us in ensuring they completely meet our requirements.
In addition to repair services, Delross Design Jewellers also offers custom design services. Their team can work with clients in bringing a unique vision for a piece of jewellery to come to life.
Another great thing about Delross is that they understand how important jewellery is for their clients. With this, they work quickly to get the repaired items back to the owners as soon as possible.
We like that they offer a fast turnaround time, often completing repairs within a few days.
However, the jewellery repair store is located in a busy area, and parking can be limited and difficult to find, especially during peak hour. Customers who may find this a pressing concern should choose another provider instead.
Though Delross offers prices that are slightly higher than its competitors, we still think that with their outstanding work and impressive client service, they are definitely worth the investment.
5. Jewellers Vault
Services: Jewellery Repair, Jewellery Cleaning & Maintenance
Website: https://jewellersvault.com.au/
Address: 1/36 Old Cleveland Rd, Capalaba QLD 4157, Australia
Contact Details: +61 731 721 146
Operating Hours: Monday – Friday: 10:00 AM – 4:00 PM
Google reviews score | 5/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Qualifications | 4.4/5 |
Years of experience | 4/5 |
Good client reputation | 4.8/5 |
Quality of work | 4.5/5 |
Availability | 4.3/5 |
Reasonable turnaround time | 4.5/5 |
Convenient store hours | 4/5 |
Transparency | 4.5/5 |
Pros
- Offers free quotation
- Provides a seamless and transparent repair process
- Competitive rates
Cons
- Closed on weekends
- No same-day repairs
Jewellers Vault is another jewellery repair service provider in Brisbane that deserves to be included in our list of the best ones in the city.
It’s quite notable that Jewellers Vault is transparent about their repair process, providing regular updates as well as detailed explanations of the work being done.
Because they are known for keeping their clients in the loop, more satisfied clients have been sending out good reviews, allowing them to grow their loyal patrons.
Aside from the repair services, Jewellers Vault also offers custom jewellery design services, allowing us to create unique and personalised pieces that reflect our style and personality.
We think that this is a nice added touch, knowing that some clients would love to have their jewellery redesigned. They also craft and sell unique jewellery pieces based on a specified budget and style, making them a convenient one-stop shop.
However, Jewellers Vault does not currently have an online store, which may be inconvenient for customers who prefer to shop online.
It’s also worth noting that the store is only open on weekdays, which may be inconvenient for customers who have busy schedules.
While they have a quick turnaround time for repairs, Jewellers Vault does not offer same-day repairs, which may be an issue for customers who need their jewellery back urgently.
On a lighter note, we appreciate Jewellers Vault for providing a free quotation for any jewellery repair service, ensuring that clients know exactly what they will be paying before any work is done.
6. Stones Diamond Ring Specialists Brisbane
Services: Jewellery Repair, Jewellery Cleaning & Maintenance
Website: https://stonesdiamonds.com/
Address:
Shop 16 Ground floor, Brisbane Arcade
160 Queen Street Brisbane QLD 4000
Contact Details:
Telephone: 07 3221 3242
Mobile: tel:0498274350
Email: [email protected]
Operating Hours:
Monday to Friday 10:00am – 4:30pm
Saturday 10.00am – 4:00pm
Sunday Closed
Google reviews score | 4.7/5 |
Total reviews | 4.5/5 |
Score consistency | 4.5/5 |
Qualifications | 4.5/5 |
Years of experience | 4.5/5 |
Good client reputation | 4.5/5 |
Quality of work | 4.5/5 |
Availability | 4.4/5 |
Reasonable turnaround time | 4/5 |
Convenient store hours | 4/5 |
Transparency | 4.5/5 |
Pros
- Decades of Expertise
- Customization Expertise
- Comprehensive Repair Services
Cons
- Closed on Sundays
Stones Diamond Ring Specialists in Brisbane have established themselves as the go-to jewelry experts with over five decades of experience in creating, repairing, and customizing jewelry.
Stones Diamond Ring Specialists in Brisbane have established themselves as the go-to jewelry experts with over five decades of experience in creating, repairing, and customizing jewelry.
With three generations of family knowledge in the jewelry industry, Stones Diamond Ring Specialists bring a wealth of experience to every piece they work on. This is why we trust them.
Their long-standing presence in the Brisbane Arcade attests to their commitment to quality and customer service.
We think that they excel in creating custom-made jewelry, including diamond engagement rings, wedding rings, and more. Their ability to tailor pieces to fit any budget and design preferences makes them a top choice for those seeking unique and personalized jewelry.
The experienced jewelers at Stones Diamond Ring Specialists have earned a fantastic reputation in Brisbane for their jewelry repair services.
They offer a wide range of repair options, including ring resizing, rhodium plating, claw re-tipping, pearl re-stringing, and valuation services. We think that no matter your issue, they can help you with it.
We highly recommend!