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The 5 Best Flooring Companies in Brisbane

The 5 Best Flooring Companies in Brisbane

Rate computation – We considered computations that cover the extent of the project, including its duration. We also assessed the average costs across companies and chose the ones with the best offers.
 
Warranty coverage – Warranty provides confidence that any manufacturing defects that occur within the relevant warranty period will be repaired, replaced, or refunded.
 
Work expertise – We assessed the flooring experts’ work experience and project knowledge. We also considered the track record of the company so we can get more accurate bids and estimates.
 
Customer service – We considered the staff’s communication skills and responsiveness. We also assessed the company’s overall approach during the course of the project. 

1. Master Timber Floors

Master Timber Floors Homepage

Services: Flooring Installation, Flooring Sanding & Polishing, Decking

Website: https://www.mastertimberfloors.com.au/

Address: 26 Elliot St, Woolloongabba QLD 4102, Australia

Contact Details: +61 405 411 456

Operating Hours: Monday – Friday: 10:00 AM – 4:00 PM

Google reviews score4.9/5
Product Review reviews score2/5
Total reviews5/5
Score consistency5/5
Rate computation4/5
Warranty coverage5/5
Work expertise3.6/5
    Experience4/5
    Project knowledge4/5
    Attention to detail3/5
Customer service4/5
    Good communication skills4/5
    Promptness4/5

Pros

  • Over 20 years of experience
  • Responsive client service staff
  • Seamless quotation process

Cons

  • Few reports on needing to improve attention to detail
  • Project coordination may need improvement

Master Timber Floors is passionate about providing quality timber materials and improving the quality of flooring in Brisbane households.

With over 20 years of experience, Master Timber Floors is a known player in the building trade. These guys gained numerous clients through stellar recommendations from satisfied patrons, which we love.

Another thing we like about these guys is that they thoroughly brief their clients, including the pros and cons of using each flooring material. They walk clients through the process before they proceed with the quotation, which helps manage expectations.

Speaking of quotations, clients praise their seamless process. From quotation to booking an appointment, we appreciate that their hands-on staff will make sure everything will be covered before finalizing the quote.

However, we’ve sadly heard about some instances wherein they begin to lack project coordination upon commencement. We suggest clients ask for updates in order to know what to expect.

On a brighter note, we commend them for their extended warranty. With this, clients are confident that all materials sold and installed are fundamentally free from defects.

These guys also work with professional, highly-experienced timber floor technicians. With this, clients are pleased to see fantastic floor transformation in their homes.

In terms of rates, clients don’t need to break the bank just to avail their remarkable build. We think that clients get what they pay for, which is always a plus in our books.

2. The Flooring Guys

The Flooring Guys Homepage

Services: Timber Flooring, Hybrid Flooring, Laminate Flooring, Vinyl Flooring, & Carpet Tile

Website: https://theflooringguys.com.au/

Address: 12/96 Gardens Dr, Willawong QLD 4110, Australia 

Contact Details: +61 405 697 278

Operating Hours: Monday – Friday: 9:00 AM – 4:00 PM

Google reviews score5/5
Product Review reviews score3.3/5
Trustpilot reviews score4.5/5
Total reviews4.2/5
Score consistency5/5
Rate computation4/5
Warranty coverage4/5
Work expertise4.3/5
    Experience4/5
    Project knowledge4/5
    Attention to detail5/5
Customer service4/5
    Good communication skills4/5
    Promptness4/5

Pros

  • High attention to detail
  • Comprehensive website which includes installation guide checklist
  • Competitive rates

Cons

  • Limited floor installers; booking a schedule can be quite challenging
  • Some instances of delayed chat response

Another one we should add in the list of the best flooring companies is The Flooring Guys.

Compared to its counterparts, their offerings are a bit different. Aside from the floor installation services, these guys also spark the DIY in you!

Clients commend their easy to understand website, which earns them top marks from us! Clients can easily navigate through the FAQs which even has a comprehensive guide for those that want to do their own installation.

We love how The Flooring Guys even prepared a pre-installation checklist – a guide from product inspection and subfloor preparation to the actual DIY installation. We’re pleased to see that they also included a walk-through video, which clients love.

Though we love how they appeal to the DIYers in the city, it would also be nice if they can add more floor installers and experts. We think that this will help them build their client base even further.

Another thing we think they can improve on is their chat response rate. It would be nice to revert to clients regarding their queries, which we think will essentially help in their consumer decision process.

In terms of rates, clients commend their affordable quotations. We appreciate that clients can gladly stick to their budget, which is a plus in our books.

3. Total Flooring

Total Flooring Homepage

Services: Timber Flooring, Hybrid Flooring, Bamboo Flooring, Vinyl Flooring, & Carpet Tile

Website: https://totalflooring.com.au/

Address: 2/17 Brennan St, Slacks Creek QLD 4127, Australia

Contact Details: +61 732 093 466

Operating Hours: Monday – Thursday: 7:30 AM – 3:00 PM; Friday: 7:30 AM – 2:00 PM; Saturday: 7:30 AM – 11:00 PM

Google reviews score4.5/5
Word of Mouth reviews score5/5
Facebook reviews score5/5
Total reviews5/5
Score consistency5/5
Rate computation5/5
Warranty coverage3/5
Work expertise4.6/5
    Experience5/5
    Project knowledge5/5
    Attention to detail4/5
Customer service3.5/5
    Good communication skills4/5
    Promptness3/5

Pros

  • Value for money
  • Over 50 years of combined experience

Cons

  • Some reports on delayed turnovers
  • Full warranty coverage is not discussed on site

Led by a father-son team, Neil and Ricky established Total Flooring, which is strongly focused on their integrity in providing excellent quality products.

With over 50 years of combined experience in the trade, we’re not surprised to see that their loyal clientele can attest to this team’s workmanship.

We love how these guys remain hands-on in every project – small or big. We are pleased to see how they assist clients in getting the dimensions right, which helps set an accurate budget.

In terms of rates, we think it’s worth mentioning that Total Flooring is relatively more affordable than their fellow flooring installers, which is impressive given the quality of their work.

Though they aim to provide quick service to their clients, there are still some reports on delayed turnovers due to absences caused by the current pandemic.

But because of the company’s quality of workmanship and their excellent approach to client relationships, we’re not surprised that their clients don’t even mind adjusting the project duration.

Speaking of client relationships, we’re glad to hear that Total Flooring efficiently responds to all customer queries and quotation requests. Because of this, their clients get extra confidence in engaging with these guys – both online and on-site.

4. Zealsea Timber Flooring

Zealsea Timber Flooring Homepage

Services: Timber Flooring, Hybrid Flooring, Bamboo Flooring, Vinyl Flooring, & Carpet Tile

Website: https://totalflooring.com.au/

Address: 2/17 Brennan St, Slacks Creek QLD 4127, Australia

Contact Details: +61 732 093 466

Operating Hours: Monday – Thursday: 7:30 AM – 3:00 PM; Friday: 7:30 AM – 2:00 PM; Saturday: 7:30 AM – 11:00 PM

Google reviews score4.7/5
Facebook reviews score4.5/5
Total reviews4.7/5
Score consistency5/5
Rate computation4/5
Warranty coverage5/5
Work expertise5/5
    Experience5/5
    Project knowledge5/5
    Attention to detail5/5
Customer service5/5
    Good communication skills5/5
    Promptness5/5

Pros

  • Extensive range of products and services
  • Hands-on client service team – online and onsite
  • Delivers and finishes on time

Cons

  • Fees are a bit premium
  • Slightly higher workload; may not be able to accommodate as many clients

Since 1997, Zealsea Timber Flooring has been servicing the Brisbane and Gold Coast flooring industry.

What we love is that the company takes pride in combining the highest quality products and their manner of professional installation, which clients commend.

Clients praise them for having extensive knowledge and experience. We also appreciate that these guys remain up-to-date on the latest innovations of anything floor-related.

Though these guys are dedicated to their tradition of providing remarkable quality and selection, clients get extra confidence knowing that they can also be assisted from a practical but aesthetic standpoint. 

Another thing we love about them is that they have a wide range of over 300 timber flooring products. They can even give their clients small samples completely free of charge, which earns them extra points from us!

No time to go to their showroom? Fret not, as their samples can be sent via mail, too – impressive!

Clients also praise them for being prompt, which explains why these guys can always stick to the project duration. We also love how they keep the site clean at the end of every work day – clients can expect to come home to a clean house whilst the job is in progress.

Overall, we love Zealsea Timber Flooring’s outstanding client service. From their reliable client services to their excellent installation, clients feel well taken care of and supported.

5. E-Flooring

E-Flooring Homepage

Services: Timber Flooring, Hybrid Flooring, Bamboo Flooring, Laminate Flooring, & Vinyl Flooring

Website: https://www.e-flooring.com.au/

Address: 40 Pickering St, Enoggera QLD 4051, Australia

Contact Details: +61 738 558 107

Operating Hours: Monday – Friday: 9:00 AM – 4:30 PM

Google reviews score4.8/5
Facebook reviews score5/5
Total reviews5/5
Score consistency5/5
Rate computation4/5
Warranty coverage4/5
Work expertise4.3/5
    Experience4/5
    Project knowledge4/5
    Attention to detail5/5
Customer service4.5/5
    Good communication skills5/5
    Promptness4/5

Pros

  • Competitive rates
  • Responds to enquiries within 48 hours
  • Constantly aligns with the current global flooring trends

Cons

  • Instances of slow revert on quotation requests 
  • Limited product samples available

For over 10 years, E-Flooring has been in the building trade providing quality flooring services. From sub floor preparation to supply and installation, we’re pleased to say that E-Flooring deserves a spot on our list.

Since then, the company continues to evolve with the city’s lifestyle. We love that they come up with plans that best fit their customer’s current needs.

In order to do that, they constantly align with the current global flooring trends. We think that this is an impressive way to instill the value they intend to add to their flooring projects.

Clients also praise them for their honesty and practical advice. We also appreciate their personal approach in making sure that they achieve the client’s desired flooring outcomes.

Another thing we love is that their rates are quite affordable. Apparently, E-Flooring’s clients feel that they offer true value for money, as they appreciate how the company’s team of installers deliver outstanding service without breaking the bank.

While we hear that they can still work on providing timely quotations, we think that E-Flooring is still a worthy contender for Brisbane’s top flooring companies.

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