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The 5 Best Artificial Grass Installers in Brisbane

The 5 Best Artificial Grass Installers in Brisbane

Cost of Services – We assessed the range of prices offered by qualified artificial grass installers across Brisbane. 
 
Warranty – We considered the company’s standard warranty protection, which indicates good quality materials and workmanship. 
 
Experience – We assessed if the company has well-trained workers, which signals great knowledge in their craft. We also considered quality of work, as well as their work efficiency.
 
Client Service – We reviewed the company’s promptness, chat response rate, and their approach to customer relations. 

1. Lush Turf Solutions

Lush Turf Solutions Homepage

Services: Artificial grass installation, lush lawn, lush meadow, sports turf, play turf, and pet mat

Website: https://lushturfsolutions.com.au/

Address: 9/1440 New Cleveland Rd, Capalaba QLD 4157, Australia

Contact Details: +61 733 902 551

Operating Hours: Monday – Friday: 8:30 AM – 4:30 PM

Google reviews score4.9/5
Facebook reviews score4.7/5
Total reviews4.9/5
Score consistency5/5
Cost of Services4/5
Warranty5/5
Experience4/5
    Work knowledge4/5
     Quality of work4/5
    Efficiency4/5
Client Service4.6/5
    Promptness4/5
    Chat response rate5/5
    Customer relations5/5

Pros

  • 8-year warranty
  • Competitive rates
  • Responsive and accommodating client service team

Cons

  • Few reports on needing to improve attention to detail
  • Instances of work delays

Since 2006, Lush Turf Solutions has been providing easy and fuss-free artificial grass installation to Brisbane households. 

We love that this company puts in great effort in providing a full installation service, which also comes with a site clearing. With this, clients are assured that the area will be well-inspected and cleaned prior to installation.

Lush Turf Solutions ensures that no heavy metals nor harmful chemicals are used in the manufacturing of their products, which we love. On top of this, the fibres they use are non-abrasive—customers need not worry about grazed knees! 

This tells us that customers’ safety is the company’s top priority—even with pets! 

We also love that they partnered with global manufacturers known for their glass fibre technology and production methods. Through their partnerships, clients are assured that they get products designed to withstand Australia’s harsh climate.

In terms of longevity, their products can last up to 15 years. Their services are also backed by an 8-year warranty covered by the company itself, which signals good commitment.

It’s worth mentioning that these guys maintain their brand of remarkable client service. What clients love most is the positive and accommodating responses they always get from the client service team.

However, we’ve heard that the company still has to improve their attention to detail – something to think about for more discerning clients.

Finally, clients rave about Lush Turf Solutions’ friendly service fees. They provide some of the industry’s most competitive rates, which we love.

2. Enduroturf Synthetic Grass

Enduroturf Synthetic Grass Homepage

Services: Artificial grass installation, sport artificial grass, school artificial grass, golf artificial grass, wet pour rubber, and playground equipment

Website: https://www.enduroturf.com.au/

Address: 57 Samford QLD 4520, Australia

Contact Details: +61 732 894 000

Operating Hours: Monday – Friday: 9:00 AM – 5:00 PM

Google reviews score4.4/5
Facebook reviews score5/5
Total reviews4.5/5
Score consistency5/5
Cost of Services4/5
Warranty5/5
Experience5/5
    Work knowledge5/5
     Quality of work5/5
    Efficiency5/5
Client Service4.6/5
    Promptness4/5
    Chat response rate5/5
    Customer relations5/5

Pros

  • 18 years of industry experience
  • Carries the world’s first Australian made recycled synthetic grass
  • Extensive range of products qualified to carry the prestigious Australian Made logo
  • High attention to detail

Cons

  • Slightly heavier workload due to increased client demand
  • Fees are a bit premium

With years of experience in synthetic grass installations, Glen Hannon channeled his passion for artificial grass into officially establishing the business in 2004.

Enduroturf Synthetic Grass is now known for their purely Australian-made products. It’s actually worth highlighting that their company was the first one to offer synthetic grass that qualified for the prestigious Australian Made logo—impressive!

Because of this, Enduroturf made a mark on their loyal patrons, which also helped them build a good lineup of new clientele.

Given their remarkable record of workmanship, we’re not surprised to see a high demand from their client base. Nevertheless, customers are still willing to wait in line just to see these guys’ passionate work.

Another thing we love about them is that they consider their customers their greatest asset. They may be known as artificial grass specialists, but they still hold customer queries and requests in high regard.

On top of that, clients are even willing to pay a premium because of the company’s industry experience and impressive customer service. Given their expertise, we think they’re definitely worth the investment.

Just be mindful that they’re currently handling a high client workload. While it’s good for business, it may mean that they won’t be able to accommodate urgent requests – so do enquire as early as you can.

3. Impressive Turf Solutions

Impressive Turf Solutions Homepage

Services: Artificial grass installations for residential yards, artificial grass installations for commercial spaces, and sports turf installations

Website: https://www.impressiveturf.com.au/

Address: 45B Millennium Pl, Tingalpa QLD 4173, Australia

Contact Details: 1800 58 45 24

Operating Hours: Monday – Friday: 9:00 AM – 4:00 PM

Google reviews score4.9/5
Facebook reviews score4.9/5
Total reviews4.9/5
Score consistency5/5
Cost of Services4/5
Warranty5/5
Experience4.6/5
    Work knowledge5/5
     Quality of work5/5
    Efficiency4/5
Client service5/5
    Promptness5/5
    Chat response rate5/5
    Customer relations5/5

Pros

  • Over 17 years in the business
  • Prompt client servicing
  • Quick turnaround time
  • Flexible installation service options
  • Informative website

Cons

  • Quite difficult to secure an appointment

For over 17 years, Impressive Turf Solutions has been supplying locally handpicked grasses to residential and commercial areas in the city.

With over 6 varieties to choose from, clients are guided by the company’s team of experts in making the right selection. Clients like that they have the luxury to choose from six grass varieties—with a team of experts guiding them to make the right selection.

Another thing we love about them is their flexible installation service options. While Impressive Turf Solutions is a full-service installer, they also have a comprehensive guide on their website should clients prefer to do the installation themselves.

In line with this, clients speak highly about the company’s website. The in-depth information provided online helps them educated and familiarised about the products—which is a plus in the consumer decision-making process.

Clients also appreciate that Impressive Turf Solutions has a short lead time. We love that the company has a fully-stocked inventory, which helps them avoid any delay.

We were impressed to hear that client service is pretty reliable, too. Even with the high volume of enquiries, they still commit to promptly responding—even dispatching 90% of orders received by noon on the same day.

However, clients who would want to avail their full-service installation may have to queue a little longer. We’re not surprised to see that their clients are still eager to get their services, though, given their great reviews.

Hearing a lot of stories about how this company goes the extra mile says a lot about their professionalism. This tells us that they’re definitely worth a try!

4. Turf King

Turf King Homepage

Services: Artificial grass installations for residential spaces, and artificial grass installations for sports and recreational spaces

Website: https://turf-king.com.au/

Address: 5 Varley St, Yeerongpilly QLD 4105, Australia

Contact Details: +61 487 888 500

Operating Hours: Monday – Friday: 8:00 AM – 5:00 PM

Google reviews score4.6/5
Facebook reviews score4.1/5
Total reviews4.3/5
Score consistency5/5
Cost of Services4/5
Warranty5/5
Experience4/5
    Work knowledge4/5
     Quality of work5/5
    Efficiency4/5
Client service4/5
    Promptness4/5
    Chat response rate4/5
    Customer relations5/5

Pros

  • 10-year product guarantee
  • Competitive rates
  • Comprehensive quotation on their website

Cons

  • Few reports on needing to improve punctuality
  • Some reviews on lack of after-sales support

For over a decade, Turf King has been sprucing up Brisbane gardens and outdoor spaces. Consequently, they have gained a loyal client base by proving their knowledge and experience, which we love.

Given their extensive artificial grass range, we are pleased to know that clients have the luxury to choose what’s best for their homes—with added insight from the company’s dedicated and passionate professionals.

We also love that their clients have peace of mind knowing that Turf King adheres to the safety standards set by the industry. Clients feel assured that they only deal with fully-licensed and qualified artificial grass installers and specialists.

On top of that, their products and services are backed with their 10-year guarantee. With this, clients are given extra confidence that Turf King can take on any challenge.

Another thing we appreciate about them is that they make an effort to work within a client’s budget. Clients are relieved to know that they can enjoy outstanding products and services without breaking the bank.

A comprehensive quote calculator is also available on their website. We appreciate that customers can even determine a working budget based on their requirements to help them prepare financially.

Though some clients rave about their prompt client service prior installation, some clients feel that their after-sales support is quite lacking. We hope that management can address this criticism to ensure that they offer end-to-end service excellence.

5. Premier Synthetic Grass

Premier Synthetic Grass Homepage

Services: Artificial grass installations for residential spaces, commercial artificial grass, artificial sports grass, swimming pool grass, pet grass area, and indoor grass decor

Website: https://premiergrass.com.au/

Address: 21 Kensal St, Moorooka QLD 4105, Australia

Contact Details: 1300 70 58 06

Operating Hours: Monday – Friday: 8:30 AM – 5:00 PM

Google reviews score4.5/5
Yellowsite reviews score5/5
Total reviews5/5
Score consistency5/5
Cost of Services3/5
Warranty5/5
Experience4/5
    Work knowledge4/5
     Quality of work4/5
    Efficiency4/5
Client service3/5
    Promptness3/5
    Chat response rate3/5
    Customer relations4/5

Pros

  • Quick turnaround time
  • Good variety of products
  • Has K9 Heatblock UV technology products
  • Antibacterial artificial grass suitable for pets

Cons

  • Reports on delays in providing quotations
  • Some instances of oversupplying, which may cause clients to be overcharged

For several years, Premier Synthetic Grass has kept a loyal client base, having serviced a number of Brisbane household and commercial spaces.

It’s worth highlighting that the company uses different technologies in their product lineup—from pet-friendly turf options to products with UV protection—which got them to a very good spot industry-wise. 

Premier Synthetic Grass also provides a 10-year warranty on most of their products. Some of their past customers even shared that their artificial grass can even last up to 20 years, which we find impressive.

We appreciate that clients don’t have to spend a fortune to enjoy first-rate artificial grass installation services. However, we’ve heard about a handful of incidents where there has been an oversupply issue, which has led to some clients being overcharged.

This could be off-putting to potential clients who are very particular about budgets and project management.

Perhaps management could consider providing a comprehensive site ocular to ensure an accurate listing of items in the quotation. Clients can also be confident that they won’t be charged with extra supplies and project materials.

Finally, we love that Premier Synthetic Grass has amplified their online user experience. Through their online ordering system, clients can start doing their DIY artificial grass installation—anytime!

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