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5 Best POS System Providers in Brisbane's Homepage

5 Best POS System Providers in Brisbane

Our Criteria for the Best POS System Providers in Brisbane

Product Range: The POS system provider should have a variety of different points of sale products for different applications. 
Quality: The hardware and software systems should have minimal or no defects or bugs and should be seamlessly and efficiently used in businesses. 
Software Features: We checked the different software features that can be applied for different kinds of functions. 
Customer Service: Clients should be able to experience smooth and hassle-free communication and POS setup, with good customer support and after-sales service.
Value for Money: The products and services should be able to bring great value for money.  

1. Retail Express

Retail Express's Homepage

Products/Services: POS Software & Omnichannel Features, Single-Store Features, Multi-Store Features, Enterprise Features, etc. 

Website: https://www.retailexpress.com.au/

Address: 320 Adelaide St, Brisbane City QLD 4000

Contact Details: +61 7 3077 9696

Hours: Monday – Friday, 9am – 5pm

Google reviews score4.7/5
Facebook reviews score0/5
Total reviews4.9/5
Score consistency4.9/5
Product Range5/5
Quality5/5
Software Features5/5
Customer Service4.8/5
Value for Money4.8/5

Pros

  • Offers cloud-based POS solutions
  • Specializes in software integration
  • Wide range of system applications for single and multi-store retailers

Cons

  • Great customer support but not available after 5pm
  • Not available on weekends

Retail Express is one of the highest-rated POS system providers in Brisbane, helping thousands of retailers in Australia and New Zealand gain access to advanced POS software. 

They have a wide range of product offerings and most notably, they excel in software integration. This means that they can integrate all your data and software in one system effectively. 

You can also count on them to provide up-to-date and accurate cross-platform data and successfully eradicate manual work and double-handling. 

We also find it impressive that they provide cloud-based POS solutions that can effectively streamline transactions to help businesses grow. 

It’s also great that their prices are quite affordable and they cater to all types of retailers. Whether you’re a single retail store or a brand with multiple locations, they can provide a POS system that works for your budget. 

Plus, it’s very convenient that you can get a custom quote using their website. Just type in a few details and you can have a customized calculation.  

It’s also great to hear from clients that their customer support is top-notch. They’re very responsive and dependable when you need any kind of assistance. 

However, take note that their customer support is currently only available until 5pm on weekdays. This is quite a hassle if any issues will be encountered after-hours and on weekends. 

2. SwiftPOS

SwiftPOS's Homepage

Products/Services: Orderaway, Terminal Features, CRM Features, Advertising & Promotions Features, Restaurant & Bistro Features, Stock & Invoicing Features, Back Office Features

Website: https://www.swiftpos.com.au/

Address: L1/307 Queen St, Brisbane City QLD 4000

Contact Details: +61 (07) 3351 8777

Hours: Monday – Friday, 9am – 4:30pm

Google reviews score4.5/5
Facebook reviews score0/5
Total reviews3.5/5
Score consistency4.8/5
Product Range5/5
Quality4.9/5
Software Features5/5
Customer Service4.7/5
Value for Money4.9/5

Pros

  • Fully customizable POS system
  • Caters to a diverse range of businesses
  • Provides 24/7 customer support

Cons

  • Customer support might not be reliable outside of QLD
  • Better to transact with main office

What makes SwiftPOS a fantastic choice are its reliable and flexible POS system solutions that can be effectively tailored to your needs. 

They cater to a diverse range of businesses and industries from your neighborhood cafe to stadiums with a 50,000-people capacity. No job is too big or too small for them to handle. 

We love that they provide 24/7 customer support as they have local teams from Australia and New Zealand. We think this is crucial to every business especially when assistance is urgently needed. 

We’d also like to highlight that their POS systems have an opt-in function. This means that you can easily fully customize your POS system to adapt to any function or venue which also includes self-serve and hand-held terminals. 

This can be attested by clients and they shared that SwiftPOS has one of the most feature-laden POS systems in the market, which is great to hear. 

Another feature we’d like to emphasize is their Order Away option, which is an excellent tool to quickly grow your business. From what we’ve seen, this has significantly contributed to increasing business revenue by up to 30%. 

The only downside is, some clients reported that customer support outside of Queensland isn’t that reliable. So it might become inconvenient if any issues arise for businesses outside of the Sunshine State. 

3. SplitAbility

SplitAbility's Homepage

Products/Services: POS Systems, Payment Services, Integrations, Software, Restaurant POS, Cafe POS, Ticket Sequencing

Website: https://splitability.com/

Address: 169 Koolan Cres, Shailer Park QLD 4128

Contact Details: [email protected] / 07 3801 4680

Hours: Monday – Sunday, 6am – 9pm

Google reviews score5/5
Facebook reviews score5/5
Total reviews2.8/5
Score consistency5/5
Product Range4.9/5
Quality5/5
Software Features5/5
Customer Service5/5
Value for Money5/5

Pros

  • Can be used on any device, unlimited devices can be used
  • Affordable monthly packages
  • User-friendly interface

Cons

  • Subscription required after a 1 month trial
  • Account will be automatically removed after non-payment within a certain period 

SplitAbility is one of the best providers of hospitality POS systems around. Their POS solutions can work on any device making it highly flexible whether it’s Windows, Apple, or Android, and a PC, tablet, or smartphone. 

It’s also great that you can use unlimited devices which is very convenient and cost-efficient as you won’t have to pay per device used. 

Another advantage is that they offer free app integration. This allows you to have access to different apps that provide services such as pickup and delivery, in-venue ordering, reservations, payments, rostering, and venue management. 

What’s more is, it’s incredibly easy to set up your POS software. All you have to do is register and edit your menu and other settings, then you’re good to go! 

Their rates are also very affordable and they provide monthly packages starting from $30 for businesses that need only a single point of sale. While the rate is at $60 a month for businesses with multiple service points. 

On top of these, they even offer a free trial! However, you’re going to be required to subscribe to the service after the trial ends. 

We think it should be more of “subscribe now and get the 1st month free,” though. But the good thing is, there’s no lock-in period so subscribing to their service right away won’t be much of an issue.

 

4. Starrtec Solutions

Starrtec Solutions's Homepage

Products/Services: Fully Featured POS, Unlimited Price Levels, Waiter Pads, Reservation at POS/Web, Gaming Loyalty Interface, Interactive Kitchen Display with Override Ability, Ticketed Events, etc. 

Website: https://starrtec.com.au/

Address: Unit 3/23 Breene Pl, Morningside QLD 4170

Contact Details: [email protected] / +61 7 3808 9917

Hours: Monday – Friday, 8:30am – 5pm

Google reviews score5/5
Facebook reviews score0/5
Total reviews2.5/5
Score consistency5/5
Product Range5/5
Quality5/5
Software Features5/5
Customer Service5/5
Value for Money5/5

Pros

  • Comprehensive range of products for hospitality businesses
  • Great system and customer support

Cons

  • POS systems purchased from resellers might not get the same customer support
  • Mostly only caters to hospitality businesses

Another terrific choice is Starrtec Solutions who are favored by a lot of restaurants across Australia as you get an all-in-one service. 

Apart from POS systems, they also offer online phone ordering, menu boards, self-serve kiosks, tablets, loyalty programs, and more. 

It’s great that their system encompasses everything from the kitchen to the customer. It features online reservations, kitchen printing, inventory management, flexible promotions, as well as staff rostering. 

And aside from their StarrPOS system, they also offer other products and services. One of them is the StarrBoard, which is a digital board that displays your menu and can be customized real-time.  

They also have the StarrPad or waiter pad, the StarrMonitor which is a kitchen monitoring system, the StarrEntry kiosk, StarrCustomer app, and StarAccess, among others. 

We find their full-suite of product offerings really impressive and highly useful for any business big or small. 

Clients can attest to this and shared that their software is one of the best along with great customer support as well. 

However, take note that if you purchase StarrPOS from authorized resellers, they should be the ones to be contacted initially for any concerns. 

With that in mind, customer support might not be the same compared to the services provided directly by the company. 

5. Ai-Menu

Ai-Menu's Homepage

Products/Services: Point of Sale, Online Ordering, Online Reservation Management, Tablet Menus, Self-order Kiosks, QR Code Table Ordering, Customer Contact Tracing, Venue Management App, Order Production Screens

Website: https://www.ai-menu.com/

Address: Unit 1B/50 Logan Rd, Woolloongabba QLD 4102

Contact Details: +61 1300 246 368

Hours: Monday – Friday, 9am – 5pm

Google reviews score4.6/5
Facebook reviews score4.2/5
Total reviews2.8/5
Score consistency4.6/5
Product Range5/5
Quality5/5
Software Features5/5
Customer Service5/5
Value for Money4.9/5

Pros

  • Flexible POS system for all types of businesses
  • Wide range of products and software for both retail and hospitality businesses
  • Offers affordable $499 deal with great package inclusions

Cons

  • Package deal has 2-year minimum commitment
  • If the $499 deal will be terminated before term expiry, full payment is still required

Ai-Menu is a top choice for a lot of business owners as they’re one of the best POS system providers in Brisbane. 

Starting with their products, they offer a wide range of solutions that will definitely optimize kitchen or retail management and customer experience. 

Their services are perfect for both retail and restaurant businesses as you can use the same POS system that’s easily customizable. 

For retail businesses, they offer barcode scanning, CAS PDII scale integration, and scanning price-embedded barcode labels, which are perfect for small and medium sized businesses. 

For hospitality businesses, everything can be seamlessly integrated from kitchen management to all customer touch-points, which is very convenient. 

They offer online ordering, tablet menus, online reservation management, self-order kiosks, QR code table ordering, order production screens, venue management app, and contact tracing. 

It’s also great that they can easily integrate the most essential apps to your POS system. 

What’s more is, they offer an affordable deal of $499 which includes your new Ai-POS terminal, router, LAN printer, as well as the set up and training, and QR code ordering. 

We think this deal is definitely worth it given the comprehensive inclusions. But the catch is, there’s a minimum of two years lock-in period. 

And also take note that in the event of the client terminating the contract before the term expires, the client will still be required to pay the full amount. 

FAQs About POS Systems


And that wraps up our list of the best POS system providers in Brisbane! Having a POS system is both beneficial to the business and to customers as it gives better convenience and can further optimize the management system. 


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