Joining our list of the best pet shops in Brisbane is Pet City, an accredited member of the Pet Industry Association. 

What we like about them is that they have a wide range of pet selections, including pet needs and food supplies. This makes them a convenient one-stop shop to pet owners, which prevents them from having to have an additional trip to another store.

Another thing we appreciate is Pet City’s competitive price in the market, which is always a plus in our books. However, we think they could improve on the quality assurance to ensure that only good quality merchandise is offered.

We also commend the guys from Pet City for keeping their store clean and tidy. We even noticed that there were no annoying foul smells compared to the other stores in the city.

In terms of client service, we like that the store is very attentive to the shoppers. They even extend more help in looking for a particular pet merchandise that is not on display.

On top of that, it’s quite impressive that the store has a designated staff member at each section. This allows them to attend to a client’s specific needs carrying enough knowledge on the pet section they’re assigned to.

Because of this, clients have more confidence and peace of mind that Pet City can provide more than the bare minimum assistance when it comes to pet needs and care.

We just have our reservations when it comes to their turnaround time. We’ve heard that some buyers need to wait for quite a while when ordering pets due to initial check ups before the official release.

Nonetheless, because of their outstanding customer service and their high attention to detail, Pet City truly deserves a spot on our list.

Another shop that’s worth a spot on our list of the best pet shops in Brisbane is My Pet Warehouse. 

Aside from the pets and supplies they provide, it’s quite commendable that they have pet-related blogs on their website. We like that they provide additional knowledge even for existing pet owners to browse through.

Another thing we like about them is that their staff prepares a full list of food and merchandise essentials when buying pets from The Pet Warehouse. We think that this is a nice touch, especially to first time pet owners.

We just have our reservations when it comes to communicating with some of their staff over the phone. We think that it will help them improve their client service once they try to be more accommodating to client’s queries.

On a lighter note, My Pet Warehouse’s website also offers a wide range of pet product lines and pet essentials, including premium brands. This allows customers to get a wide selection based on their budget preference.

The store also offers free delivery service when buyers meet a minimum purchase order. On the other hand, those who wish to save time can just do their shopping online and collect the goodies from their chosen My Pet Warehouse branch within Brisbane.

It’s worth noting, however, that securing a parking slot around the location can get quite challenging.

What we like about Petbarn is their extensive partnership with various veterinary centres, allowing them to provide a wide selection of services.

Aside from offering pet food, supplies, and other veterinary services, we like that they also offer 24/7 critical care and emergency services. This is all done through their partnership with Veterinary Referral Hospital.

In line with that, they also introduced a WebVet service, where pet owners can conveniently seek consultations at the comforts of their home, which we find impressive.

Because of these extended services and trusted affiliations, Petbarn is a convenient one-stop shop for pet supplies and even pet care needs.

However, we think that they can still provide better customer service. They should improve how they address queries via email and their hotlines.

On a lighter note, we like how comprehensive their website is. Customers agree with us that the site’s complete product information and detailed categories help them browse through the wide selection in their catalogue. 

It’s also quite commendable that Petbarn offers a 2-hour delivery guarantee to their customers. This allows customers to secure their pet’s needs at the soonest possible time, which we love.

For over 10 years, Pets Unleashed has been providing pet needs and services across Brisbane.

What we like about them is they don’t try to get pushy when selling their products. We appreciate how the staff will suggest the essential merchandise for their customers’ pet needs.

Aside from the usual pet accessories, we love how they constantly keep their product line updated. They even sell the latest pet gadgets such as the pet drinking fountain, pet automatic feeder, and the scoop-free litter box, just to name a few.

Because of this, pet owners, especially those that leave their fur babies at home, enjoy checking the store aisles to see what’s new!

Another thing we like about them is that they were able to set up an online store, allowing customers to conveniently shop at the comfort of their homes. Even better, their dedicated client service staff can attend to their customer queries.

However, we noticed that some of their staff still need to learn more about the products that they offer. Nonetheless, it’s still quite commendable how they try their best in providing sound advice to their customers.

It’s also worth mentioning that Pets Unleashed is a member of Just For Pets, Australia’s largest group of independent pet retailers. This partnership allows the company to obtain high quality products and services, and get training programs from their affiliates.

Another pet shop that’s worth highlighting is Pets of Sandgate. Since 2013, they have been providing pet products and other pet-related merchandise in the city.

What we like about them is that even though they’re a small pet store in town, customers can still expect a good selection of pet supplies and pet foods.

Even better, the guys from Pets of Sandgate ensure that they maintain a full stock of inventory. This allows the customers to gain more confidence that they’ll be able to purchase their pet’s needs.

However, those bringing their own cars may find it hard to secure a parking slot. It may be best to explore their shipping options instead for a more convenient transaction.

On a lighter note, we like how accommodating and friendly their staff is. Whether in-store or through their hotline, we commend them for taking their time in providing good recommendations to their customers.

Another thing we like about them is that they are open seven days a week. However, there are certain days that they close earlier, so do take note of that as well.

We suggest calling them first before making a quick trip to the shop to ensure that the store is still open.

All things considered, with their great client relations and pet supply availability, Pets of Sandgate deserves to be included in our top pet shops in Brisbane.