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Top 5 Dog Boarding Facilities in Brisbane

How We Picked the Top 5 Dog Boarding Facilities in Brisbane

Atmosphere: The facility should have a safe and comforting vibe, with professional, friendly staff.
Maintenance: The facility most especially the kennels should be regularly cleaned and disinfected.
Flexibility: Should be able to accommodate requests from pet owners with regards to schedule, food, special treatments, and more.
Health Requirements: If the pets being accepted have the required vaccines because as an owner, you don’t want your dogs mingling with unvaccinated ones.
Communication: Easy to contact every time you need to check on your dogs.

1. Hanrob Pet Hotels Brisbane

Services: Pet Boarding, Dog Daycare, Dog Training, Pat Transport, Dog Grooming

Website: https://hanrob.com.au/ 

Address: 69 Backhouse Pl, Eagle Farm QLD 4009, Australia

Contact Details: (61) 1300 426 762 

Operating Hours: Monday to Friday: 7:00 AM – 6:00 PM; Saturday: 8:00 AM – 2:00 PM; Sunday: 11:00 AM – 5:00 PM

Google reviews score4.3/5
Facebook reviews score4.1/5
Total Reviews5/5
Score consistency4.6/5
Atmosphere4.75/5
Maintenance4.75/5
Flexibility4.5/5
Health Requirements4.5/5
Communication4/5

Pros

  • Complimentary bath and dry for dogs staying for 5 days and more
  • Kennels are cleaned every morning

Cons

  • Fails to inform clients about important updates via mobile
  • Charges cancellation fees even though it can be waived if facility’s informed prior

Hanrob Pet Hotels Brisbane is good at establishing relationships among dogs and also between dogs and humans, which is the main reason why pet owners prefer the facility. This makes owners feel comfortable in leaving the pets in the hotel.

In fact, regular clients of the place often gush about how their dogs’ behavior towards people have generally improved after boarding at the facility. The dogs seem happy overall, which means Hanrob knows how to take care of our fur friends.

Some of the clients even say they love how their dogs seem to be more disciplined. The hotel has services like dog training, so if you want your babies to be trained at something, just let the facility know.

In terms of hygiene, you might find it laudable that the facility lets the dog out every morning just to clean their kennels. And if your dogs stay for 5 days and more, Hanrob gives them a complimentary bath and dry.

This shows how Hanrob makes sure the dogs are comfortable and clean in their stay at the facility. This also gives owners peace of mind whenever they leave their dogs at Hanrob for travel purposes.

We hope the facility improves on their communication with clients though, so there are less misunderstandings. Customers appreciate transparency and consistent communication, especially regarding important updates or changes.

2. Kip Brisbane Pet Resort

Services: Dog Boarding, Cat Boarding, Dog Daycare

Website: https://kip.com.au/locations/brisbane/ 

Address: 353 Narangba Rd, Kurwongbah QLD 4503, Australia 

Contact Details: (61) 7 3888 2909

Operating Hours: Monday to Friday: 8:00 AM – 11:00 AM and 2:00 PM – 5:00 PM; Saturday: 8:00 AM – 11:00 AM; Sunday: 2:00 PM – 5:00 PM

Google reviews score4.8/5
Facebook reviews score4.9/5
Total Reviews4.75/5
Score consistency4.8/5
Atmosphere4.5/5
Maintenance4.75/5
Flexibility5/5
Health Requirements5/5
Communication4.5/5

Pros

  • Extremely accommodating to specific needs of dogs
  • Strict vaccination and treatment compliance for dog boarders

Cons

  • Forgets to send status updates (e.g. photos) to clients using soc med accounts
  • Sometimes forgets to give the dogs a bath prior to pickup of the paw parents

What you’ll probably love most about Kip Brisbane Pet Resort is how it accommodates the specific needs of dogs. The facility wants to make sure it gives the best accommodation and care for your pets.

Most clients appreciate that the staff are always cautious and detailed when it comes to fulfilling the needs of the dogs. They’ll check every room , food, temperature, and even activities just to make sure your directions are followed.

In fact, there’s this client who’s in awe of how his dog finally learned to socialize with others right after its boarding time with Kip. The staff slowly eases the fur friend into the social scene by gradually introducing him to the others.

Another thing you’ll appreciate about Kip is its strict vaccination and treatment requirements for dog boarders. This ensures you that they don’t accept fur friends who might get sick and might be contagious to others staying at the facility.

Perhaps the only thing Kip Brisbane Pet Resort needs to improve is to make sure the dogs are prepared for pickups. Sometimes the staff forget to give the dogs a bath before their owners arrive, so they don’t look as clean as the owners prefer them to be.

3. Shady Acres Pet Resort

Services: Boarding Kennels, Cattery, Pet Care, Pet Taxi, Pet Grooming

Website: https://www.shadyacres.com.au/ 

Address: 755 Mount Cotton Rd, Brisbane QLD 4157, Australia

Contact Details: (61) 7 3206 4236

Operating Hours: Monday – Saturday: 8:00 AM – 10:00 AM & 4:00 PM – 5:00 PM; Sunday: 8:00 AM – 9:00 AM & 4:00 AM – 5:00 PM

Google reviews score4.3/5
Total Reviews4.2/5
Score consistency4.25/5
Atmosphere4.5/5
Maintenance4.75/5
Flexibility4.5/5
Health Requirements4.5/5
Communication4.25/5

Pros

  • Offers pet taxi services for a minimal fee
  • Serves only premium food to dogs

Cons

  • Fails to issue a refund 
  • Tendency to not respond to emails or phone call inquiries

Shady Acres Pet Resort is known for its cleanliness and hygiene, which is the main reason it has loyal customers. Pet owners love leaving their pets there when they need to travel because they’re assured that the facility will take care of their dogs well.

One of the things pet owners appreciate is that whenever they pick up their dogs, the dogs always look good and smell good, groomed to perfection by the facility. The dogs also always look happy and don’t seem tired when they go home.

Shady Acres also only serves premium food to the pets, which contribute to their furs looking shiny and healthy. It might not be a big deal for some, but this shows how the facility only wants the best for its boarders.

You’ll probably also appreciate Shady Acres’ pet taxi. It’s servicing almost all Brisbane suburbs, so for a minimal fee, you can have your pets picked up and delivered if you really don’t have much time to do so.

The facility’s also very flexible when it comes to the clients’ needs, which can come in handy during emergencies. If you have an emergency for example and need to leave your dog there for another day, you’ll instantly be accommodated.

It’s worth noting however that it’s quite difficult to reach them by phone or by email, so there have been problems regarding refunds and inquiries. However, the staff are quick to apologize and instantly take care of the matter.

4. Brisbane Boarding Kennels

Services: Boarding Kennels for All Pets

Website: https://brisbane.petcarecentre.com.au/ 

Address: 305-311 Boundary Rd, Narangba QLD 4504, Australia

Contact Details: (61) 7 3888 4643

Operating Hours: Monday – Tuesday & Thursday – Friday: 8:00 AM – 10:00 AM & 3:00 PM – 5:00 PM; Wednesday: 9:00 AM – 9:30 AM; Saturday: 3:00 PM – 5:00 PM; Sunday: 8:00 AM – 10:00 PM

Google reviews score4.8/5
Facebook reviews score4.9/5
Total Reviews4.75/5
Score consistency4.8/5
Atmosphere4.75/5
Maintenance4.5/5
Flexibility4.5/5
Health Requirements5/5
Communication4.75/5

Pros

  • Open to boarding other types of animals
  • Easy to contact any time

Cons

  • No pickup service
  • Doesn’t accept female dogs that aren’t de-sexed during their “in-season”

Are you a pet lover who has several types of animals at home and need temporary shelter for them? Then you should check out Brisbane Boarding Kennels which has the conveniences your pets need.

First thing that you’ll love about Brisbane Boarding Kennels is the fact that they constantly give you updates regarding your pets or dogs. As a facility servicing all types of animals, this shows how organized it is and how committed it is to its customers.

All of the staff too are very friendly and responsible. You can immediately see how well-trained they are in dealing with pets because they can easily establish rapport with your pets the moment they meet them.

It’s worth knowing though that while Brisbane Boarding Kennels accepts male dogs that aren’t de-sexed, it doesn’t accept females that aren’t, at least during their in-season. This is due to the fact that they might cause disturbance, and is quite understandable.

However, as long as your female dog isn’t in-season, the facility can accept it. Brisbane Boarding Kennels has very strict health requirements, so they make sure every dog is comfortable and at ease whenever it’s staying with the facility.

Another thing you might want to consider is its lack of pickup service. So you’ll really need to deliver your pets and pick them up yourself, which can be inconvenient at times if your schedule is too much to handle or if you live far away.

5. Coltrandi Pet Boarding & Training Centre

Services: Dog Boarding, Cat Boarding, Dog Training, Grooming & Hydrobath

Website: https://www.coltrandi.com.au/ 

Address: 694 Grassdale Rd, Gumdale QLD 4154, Australia

Contact Details: (61) 7 3245 3411

Operating Hours: Monday – Friday: 8:00 AM – 11:00 AM & 3:00 PM – 5:00 PM; Saturday: 8:00 AM – 12:00 PM

Google reviews score4.7/5
Facebook reviews score5/5
Total Reviews4.75/5
Score consistency4.75/5
Atmosphere4.5/5
Maintenance4.5/5
Flexibility4.5/5
Health Requirements4.75/5
Communication4.5/5

Pros

  • Effective obedience training methods
  • Staff focuses on each dog’s needs

Cons

  • Some of the staff answering phone inquiries can’t answer questions
  • Has few food options for dogs

Coltrandi Pet Boarding & Training Centre is known for its training methods, which is why if you want your dogs trained, this is probably the best facility for you. Pet owners often gush about how disciplined and obedient their dogs have been after their stay.

One thing we notice about this facility is that the staff meticulously focus on each dog’s needs. So all dogs are given personalized care, which you’ll appreciate as a pet owner most especially if they have special needs that need to be addressed.

The staff are also really friendly and the activities and the food are top-notch. These are probably the reasons why most dog owners are having a hard time letting their babies get into the car whenever they pick them up from the facility–they don’t want to leave.

One thing worth knowing though is that Coltrandi has few options for dog food, which can be a problem if your dogs have certain allergies. However, you can phone the facility in advance regarding this, and usually it tries its best to accommodate needs.

Also, you probably have to make sure you’re talking to an expert during important phone call inquiries. Some staff don’t have much knowledge with regards to pets so they won’t be able to answer your questions fully.

FAQs About Dog Boarding in Australia


A great way to improve your dog’s socialization is through a dog boarding facility. Not all centers offer the same services, so always make sure to inquire and do your own research so you can choose the best one for your dog. 


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