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5 Top Business Insurance Firms in Brisbane

5 Top Business Insurance Firms in Brisbane

  • Reputation: A company’s reputation among the locals gives the client a glimpse of its credentials and services.
  • Insurance Types & Coverage: Offers various types of business insurance and has several coverage that suits the needs of different businesses.
  • Rates: Reasonable monthly or annual fees.
  • Communication: Always available for inquiries and concerns of clients and always communicates with them properly and with respect.

1. Hunter Broking Group

Hunter Broking Group

Services: Claim Management, Risk Management, Advisory, Contract Reviews, Forensic Business Interruption Report

Website: https://www.hunterbroking.com.au/ 

Address: 2/35 Ethel St, Yeerongpilly QLD 4105, Australia

Contact Details: (61) 7 3279 6592

Operating Hours: Monday – Friday: 8:30 AM – 5:00 PM

Google reviews score5/5
Total Reviews5/5
Score consistency5/5
Reputation5/5
Insurance Types & Coverage4.75/5
Rates5/5
Communication4.75/5

Pros

  • Customer-centric
  • Considerate of the client’s budget

Cons

  • Inquiries get lost in the mail
  • Delays in callbacks

Hunter Broking Group’s popular among the locals not only because of its extensive list of business insurance types, but also because of its culture. What we love most about the firm is its focus on the clients and their needs—everything starts from those.

According to some of its former clients we’ve chatted with, they appreciate how the company listens. The business insurance broker always takes notes of the details and then proceeds to give advice and solutions.

Speaking of brokers, we want to give credit to the insurance advisors for doing their jobs well. They review everything regarding the insurance coverage of a client and discuss the best options that suit the current needs of his or her business.

We really love the customer-centric approach because it shows how much the company takes care of its clients. Hunter Broking Group always makes sure their businesses get the best insurance options at a flexible price.

It’s also easy to contact the company! We love that the clients can get a hold of the company any time they have questions regarding their business insurance.

Of course there are times when there will be delays in responses to emails and callbacks. But be rest assured that this only happens during inevitably busy days, and that Hunter Broking Group always makes sure to contact clients as soon as it can.

2. Morgan Insurance Brokers Brisbane

Morgan Insurance Brokers Brisbane

Services: All Types of Business Insurance

Website: https://morganinsurancebrokers.com.au/ 

Address: Level 38/71 Eagle St, Brisbane City QLD 4000, Australia

Contact Details: (61) 1300 109 778

Operating Hours: Monday – Friday: 7:30 AM – 6:00 PM; Saturday: 9:00 AM – 12:00 PM

Google reviews score5/5
Total Reviews4.9/5
Score consistency4.95/5
Reputation4.75/5
Insurance Types & Coverage5/5
Rates4.75/5
Communication4.75/5

Pros

  • Offers an extensive list of business insurance
  • Very responsive to clients

Cons

  • Difficult to book a schedule
  • Changes in appointments at the last minute

When it comes to a wide range of business insurance services, Morgan Insurance Brokers Brisbane is one of the firms leading the pack. We’re amazed at the types of services the company offers, and we think it’s perfect for all types of businesses!

Not only that, some of the clients we talked to were all praises to the insurance brokers. They told us that their advisors knew what they were doing, and managed to recommend the best business insurance options that suited their companies.

We appreciate this kind of efficiency because not all business people know a lot about business insurance. If we have competent advisors who openly discuss options with us, then it’ll really help us understand more what insurance can do for our businesses.

In addition to this, we also appreciate the communication between Morgan Insurance Brokers and the clients. The brokers are always available whenever the clients need help and easily respond to text, email, or even phone calls!

We admire the attentiveness and responsiveness to clients because that’s how great customer service looks to us! But we admire more how Morgan Insurance Brokers provides quality business insurance advice by making sure their brokers are competent!

Just a warning that it’s difficult to book a schedule with Morgan Insurance Brokers for consultation due to the demand of the company’s services. There might also be changes in schedules at the last minute, but at least the company informs you about it.

3. Guard Insurance Brokers Brisbane

Guard Insurance Brokers Brisbane

Services: Business Insurance, Liability Insurance, Commercial Property, Professional Indemnity, Claims

Website: https://www.guardinsurance.com.au/ 

Address: 915 Ann St, Fortitude Valley QLD 4006, Australia

Contact Details: (61) 1300 167 143

Operating Hours: Monday – Friday: 8:30 AM – 5:30 PM

Google reviews score4.9/5
Total Reviews4.7/5
Score consistency4.8/5
Reputation4.75/5
Insurance Types & Coverage4.75/5
Rates4.75/5
Communication4.5/5

Pros

  • Prompt in giving quotations
  • Honest insurance brokers

Cons

  • Doesn’t call back as promised
  • Unanswered phone calls

When we talked to clients who get their business insurance services from Guard Insurance Brokers Brisbane, they told us the same thing: integrity. The company’s honest and detailed in dealing with clients, and they appreciated that the most.

When we say honest, we mean that the insurance brokers discuss every single detail with the clients regarding the type of business insurance their companies need and why they need them. They don’t leave any detail and talk about all the options.

This way, the clients are well-informed about the advantages of the types of business insurance they’re getting. We really love that the brokers aren’t just about sales—they really make sure the clients they handle get the best insurance solutions.

We also like that the company’s very upfront with the pricing. The clients will know all the details of the quotation, which, by the way, they also send fast after initial contact!

What we love about the company is that it’s very receptive to criticisms. Some clients complained about not being able to receive a callback despite being promised to, and Guard Insurance now makes sure to avoid it whenever it can!

If you’re the type of client who’s always busy and needs to delegate matters such as business insurance to a competent team, Guard Insurance Brokers is the company for you. The support and service you’ll get from the company is one of Brisbane’s best.

4. SureInsure Insurance Advisors Pty Ltd

SureInsure Insurance Advisors Pty Ltd

Services: Personal Insurance, Business Insurance

Website: https://www.sureinsure.com.au/ 

Address: 3 Lawler St, Chermside QLD 4032, Australia

Contact Details: (61) 7 3519 6999

Operating Hours: Monday – Friday: 8:30 AM – 5:00 PM

Google reviews score5/5
Total Reviews4.6/5
Score consistency4.8/5
Reputation4.75/5
Insurance Types & Coverage5/5
Rates4.75/5
Communication4.75/5

Pros

  • Quick processing of policy
  • Offers a wide range of both personal and business insurance

Cons

  • Online quote form doesn’t work at times
  • Staff who answers the phone needs more knowledge about the services

SureInsure Insurance Advisors Pty Ltd prides itself on its quick processing of insurance policies, and we admire that the company works hard to stay true to its reputation. If a client’s the impatient type and wants fast action, this company’s the one to consult with.

Some clients told us that professionalism was the thing that made them consult with the company. After the clients’ initial request and consultation, the company works promptly to process everything, making them receive the policy in record-time.

Speaking of policies, we really love that SureInsure has an extensive list of both personal and business insurance. The clients can choose from several options or ask advice from the brokers to see which fit their needs the most.

We also want to commend the responsiveness of the company—phone calls are always answered. Whenever clients have requests or special needs, they are easily accommodated by the company.

Just a little warning though—some staff who answer the phone know very little about insurance policies. Clients will appreciate it more if they can get more information with the initial phone call without having to transfer from one person to another.

Also, the online quote form doesn’t work at times. We recommend calling or emailing because the company responds fast to inquiries passed via those channels.

Other than those minor mishaps in communication, SureInsurance is a good company to consult with regarding business or personal insurance needs. It provides sound advice and has competitive rates—it gives you the insurance package that fits you.

5. Insurance Web

Insurance Web

Services: Business, Personal, Industries, Claims

Website: https://www.insuranceweb.com.au/ 

Address: Suite 3/427 Gympie Rd, Strathpine QLD 4500, Australia

Contact Details: (61) 1300 800 091

Operating Hours: Monday – Friday: 8:30 AM – 5:00 PM

Google reviews score5/5
Total Reviews4.3/5
Score consistency4.65
Reputation5/5
Insurance Types & Coverage5/5
Rates4.75/5
Communication4.75/5

Pros

  • Efficient brokers
  • Organised consultation set-up

Cons

  • Hard to schedule with available broker
  • Inconsistent response on the phone regarding inquiries

If you ask us what made us add Insurance Web on our list, we’d tell you it’s because it’s a very organised insurance company. From initial consultation to the release of the policies, the company makes sure the process is flawless and doesn’t get delayed.

In fact, some clients can attest to this fact. They told us that Insurance Web has such an organised consultation set-up. The brokers provided them with several options and walked them through each one of them so they’d understand everything.

In addition to this, the brokers were very responsive and were always ready to answer phones and emails. We love that they’re very efficient and are quick to coordinate between several parties just to ensure that the insurance policies are timely delivered!

We also appreciate that they’re always updated with changes in pricing, terms, dates, and renewals of certain policies. In turn they always keep the clients updated as well so they can either update their policies or discuss new alternatives.

The only flaw we notice is that depending on who answers the phone, clients will get different answers. We hope the customer service can get trained more in terms of providing information to potential clients.

Also, it’s really difficult to schedule with an available broker. But once you’re able to, we think you’ll be really happy with Insurance Web’s service—the company stays true to its mission of providing affordable insurance policies for business and personal needs.

FAQs About Business Insurance


And we’ve finally reached the end of the review! Just remember that if you want to protect your businesses from sudden financial losses, business insurance is important. Make sure to get them from trustworthy companies to avoid future problems.


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