Chatting with some of Todd’s Hi-Fi’s past customers gave us a glimpse of how organised the company’s process was. According to them, if you want a hassle-free home theatre installation process, Todd’s is the place to go!

We learned that Todd gives great advice to its clients—just tell the staff what you need, and he or she will immediately discuss options with you. This way, you’ll know which is the perfect home theatre solution that fits what you have in mind.

We love how the staff are competent about the products, so they’re very helpful in terms of designing the set-up, sourcing the equipment, and installing them in your home! Installers are very professional—arrive on time and check everything before leaving.

In fact, they test every remote control and adjust all equipment based on the settings you like. We appreciate this kind of service because it makes things easier for us in the long run.

In addition to this, we like how Todd’s works within your budget. Just tell them firsthand that you have a specific limit, and the staff will let you know about the best audio and video equipment combination you can have.

We’ve only encountered a couple of things we didn’t like, one which is the return and exchange process. It’s inevitable to install defective equipment sometimes, and while we appreciate how Todd’s immediately attends to it, replacement takes a long time.

Also, we advise you to expect a discrepancy in pricing. Sometimes the company forgets to update actual rates on the website, and you might be misled by the information.

When it comes to offering an extensive list of services, we recommend visiting Universal Home Theatre. Every single thing you can think of for the installation of your home theatre, the company most likely can provide it for you!

Visiting the website will give you an idea of the different home theatre solutions that Universal Home provides. We love that the company offers not just installation of a full system, but also of individual components like TV, sound, and lighting.

According to some past customers though, what they loved the most was the professionalism and efficiency of the installers. They arrived early on the day of installation with all the tools they needed, and even cleaned up after they’re done!

In relation to this, they also said that the installers would never leave without showing the proper way to operate the home theatre system. Any customer will appreciate this gesture, and we’d love to commend the company for having competent staff like this!

We’re just a little turned off by the extra charges. The home theatre solutions themselves are decently priced, however, the company charges for every single step done during installation, and that adds to your bill.

We also need to warn you that the company doesn’t offer a lot of discounts, so more likely the pricing you see is final. But other than these, Universal Home Theatre does the job well, so you’re at least assured that your home theatre will be installed properly.

After talking to past customers of TV Magic Brisbane, we came up with a conclusion: the company’s installers are its main strength other than its top-quality home theatre solutions. Their efficiency’s the reason why the company gained repeat customers.

According to them, the installers always know what to do and proceed to work without interruptions. We love how they don’t dilly-dally and just do what they need to do, which results in them finishing the work earlier than promised.

In relation to this, the installers can accomplish any tricky set-ups, which makes customers really happy. They’re very meticulous too and make sure every equipment is in place before leaving the customer’s house.

And they do it really fast! They also answer any questions you have about the home theatre systems, even give you advice on how to work them properly, showing you extra features you would want to know. 

One of the things we’re kind of turned off about though is when installers don’t arrive on scheduled appointments. This doesn’t leave a good impression on customers, prompting them to do their business elsewhere next time.

Sometimes there might be post-installation problems though, which can be quite inconvenient. However, TV Magic Brisbane’s always willing to remedy the situation immediately—just call the company and a technician will be sent to you.

What we love about Living Sound and Vision is its customer-centred approach. From choosing your home theatre system to its installation, the guys at the company make sure they take care of you.

We love the organised process—you choose the audio and video equipment you want, pay, and then schedule the installation. The installers arrive promptly, bearing all the tools needed for mounting everything, and then they work without delay.

We also appreciate that said installers answer every question you might have regarding the products. They make sure you know how to operate everything before they leave your place—plus they leave their work area clean too!

It might be a little gesture, but as customers, we appreciate those little bits. It shows that Living Sound and Vision isn’t only committed to providing top-notch home theatre solutions, but also making sure customers are satisfied with their service.

We think it’s important for you to know though that some staff might not be that knowledgeable about the products. You might want to double-check with other staff or do your research beforehand before purchasing a home theatre system.

We’re also a little turned off by the evident hard-selling. Discussing options based on your budget is one thing, but being pushy about purchasing a particular set is another—we hope the company rectifies this to improve customer communication.

Overall, Living Sound and Vision is a good shop to visit for your home theatre installation. The store has plenty of packages for you to choose from and the pricing is more affordable than most stores.

Install Express might not have an extensive list of products, but all the home theatre equipment in its arsenal are known for their quality. Good news though—if you can’t find what you like in the catalogue, the company can still supply it for you!

Another good thing—Install Express’ home theatre solutions are very affordable. We’re actually quite surprised when we learned about the pricing because it’s very competitive even with the inclusion of those types of brands in the inventory!

In addition to this, Install Express is also willing to work within your budget. Just let the staff assigned know your limit, and they’ll give you several options to choose from, even adjusting some services just to fit within your budget—it’s really good customer service!

We’re also quite satisfied with the efficiency and competency of the installers. If you have any questions or concerns, they’ll make sure to answer in detail, even giving a demonstration of it’s related to operating the equipment.

The installers work quite fast too, which is also an advantage. However, the best thing about this is that the quality of the installation isn’t compromised—flawless mounting and set-up of every equipment. 

There’s only one thing we think Install Express can improve on—responsiveness to customers. The company’s line is always busy, and the staff also forget to call back at times regarding inquiries.

If Install Express improves on this, the company will definitely gain more loyal customers. It has hardworking installers, competent in-store staff, and affordable pricing—what more can we ask for?